Timothy Penwell

• Resolved issues quickly to maintain productivity goals.
• Reviewed work for quality and compliance with company standards and design specifications.
• Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Sourced materials to keep up with production goals and meet customer demands.
• Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
• Studied department operations to assist with development of new or improved methods of tooling and production processes.
• Partnered with leadership on recruiting, hiring and coaching production personnel.
• Managed internal operational standards and productivity targets.
• Delivered direct feedback to senior management regarding project visibility and status.
• Operated specialized equipment, gauges and instruments to track and assess gas levels.
• Evaluated employee performance and provided feedback and training as needed.
• Analyzed production data and prepared reports for senior management.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
• Coordinated with other departments to align production with customer requirements.
• Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
• Scrutinized production output and identified areas for improvement.
• Created and oversaw production schedules and adjusted as needed to meet deadlines.

• Developed complete business plans and operational strategies for new and existing business.
• Conducted SWOT and McKinsey 7S analyses to evaluate client internal capabilities and align organizational strategies with operational effectiveness.
• Optimized organizational charts to enhance workflow efficiency and clarify departmental roles and responsibilities.
• Created detailed position descriptions to define team structures and responsibilities, ensuring alignment with
  organizational goals
• Conducted regular reviews of operations and identified areas for improvement.
• Generated reports detailing findings and recommendations.
• Helped meet changing demands by recommending improvements to business systems or procedures.

• Led market development and operational activities in CA, AZ, UT, and CO.
• Created retail process optimization systems across multiple states, including DC, MD, NJ, PA, IL, and CO.
• Coordinated with corporate to introduce national brands and products into Western markets.
• Oversaw sourcing, supply chain, and quality control for key areas such as extraction, packaging, and formulation.
• Developed cost models and forged business partnerships to support retail expansion, product development, and more.
• Worked closely with Executive Vice Presidents on evaluating partnerships, data analysis, business planning, and overseeing the successful implementation and integration of manufacturing processes.
• Ensured compliance with state and local regulations through regular communication with regulators and internal teams, facilitating annual licensing and permitting renewals.
• Engineered and delivered presentations to executive and C-Suite teams to gather support when necessary.
• Ensured effective communication between Sales, M&A, Development, Data Operations, Accounting, and Corporate Affairs to maintain business harmony.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee evaluations, and contract details.
• Led a team of 20 staff members, an Inventory Manager, and two Assistant General Managers, overseeing hiring, training, and daily operations.
• Engaged in cross-departmental collaborations with Pursuit & Development, Infrastructure, and Outside Counsel to complete design projects, operationalized permits, and ensure regulatory compliance.
• Created Standard Operating Procedures (SOPs) and implemented new systems to optimize operations.
• Developed sales and customer service strategies, enhancing both revenue and client retention.
• Oversaw marketing efforts, creating promotional materials and campaigns to boost brand visibility.
• Managed day-to-day operations and strategic planning for both California and Arizona markets.
• Played a key role in the design of manufacturing and cultivation facilities, focusing on equipment selection.

• Revitalized dispensary operations via various marketing schemes and planned major business changes including: system conversions, interior design, merchandising, media presence, and re-branding.
• Managed the day-to-day tactical and long-term strategic activities.
• Liaised directly with customers to meet needs and maintain satisfaction.
• Leveraged social media to promote services and gauge customer needs and preferences.
• Forecasted changes in customer buying habits.
• Designed sales and service strategies to improve revenue and retention.
• Managed all inventory and procurement.

KEY ACHIEVEMENTS:

• Over 1000% increase in sales during tenure.
• Represented OutCo as a retail buyer at inaugural House of Flowers in September 2018
• Represented OutCo on a panel for the American Cannabis Nurses Association in October 2018