Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Timothy Perez

Staten Island,NY

Summary

Strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Sortation Associate

Amazon
01.2022 - 02.2024
  • Enhanced efficiency by sorting and organizing packages according to destination codes.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.
  • Ensured accurate package delivery with attention to detail in labeling and scanning processes.
  • Contributed to customer satisfaction by ensuring timely processing of urgent shipments.
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Streamlined workflow by keeping work area organized and free from obstructions during shifts.
  • Assisted in inventory management tasks such as cycle counting and reconciling discrepancies.
  • Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
  • Completed required safety trainings and adhered to all company policies for optimal workplace safety.
  • Demonstrated adaptability by cross-training in various roles within the sortation center as needed.
  • Facilitated smooth package flow with efficient conveyor belt system operation and monitoring.
  • Strengthened communication among team members, ensuring clear understanding of daily goals and responsibilities.
  • Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
  • Promoted a positive work atmosphere by actively participating in team meetings and offering constructive feedback when appropriate.
  • Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.
  • Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
  • Adapted swiftly to changes in schedules or workflows while maintaining high-quality output under pressure.
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Informed management immediately of sorting issues, conveyor problems and safety concerns.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
  • Performed well during first, second and third shift rotations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.

Package Handler

Fed Ex
08.2015 - 12.2023
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills
  • Used scanners to track parcel information such as condition or receipt
  • Palletized boxes for easy movement and shipment
  • Gained complete understanding of duties and job tasks for each shift, prioritizing those requiring immediate completion
  • Assisted in loading delivery trucks with prepared packages
  • Counted inventory stock each day and reported totals to supervisor for auditing
  • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times
  • Loaded completed orders on pallets according to delivery numbers
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty
  • Planned efficient routes and adjusted strategies based on current weather and traffic information
  • Maneuvered shipments with carts, hands trucks and pallet jacks, efficiently loading and unloading vehicles to maintain tight timetables
  • Contacted customers prior to delivery to confirm and coordinate delivery times

Assistant Project Coordinator (Seasonal)

RH Cable Contractors
07.2014 - 01.2015
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Wrote scopes, requirements
  • Responsible for maintaining inventory of the office supplies and replenishing stock when necessary
  • Handled clerical duties on a daily basis; mailing, filing and faxing
  • Accompanied contractors to work sites and dictated daily duties to other workers
  • Delivered work plans to Managers on different site locations
  • Managed correspondence in regard to meetings and ensured all proper attendees were invited

Usher

Alpine Cinemas
10.2012 - 07.2014
  • Complied with health and sanitation practices and procedures
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities
  • Processed admission payments and provided tickets
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed
  • Provided knowledgeable service when answering questions and greeted all customers with friendliness
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise
  • Responded to guest questions about current facility events and future offerings
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs

Education

GED -

GED Works
Staten Island, NY
06.2024

Skills

  • Guest and client satisfaction
  • Courteous and professional demeanor
  • Health codes compliance
  • Effective multi-tasker
  • Organizing and prioritizing
  • Flexible schedule
  • Strong communication skills
  • Time management
  • Dependable and reliable
  • Organizational strengths
  • Stock management
  • Shipping procedures
  • Package handling
  • Warehouse Safety
  • Load Planning
  • Sorting Accuracy
  • Shipment Preparation
  • Problem-solving skills
  • Regulatory Compliance
  • Truck loading
  • Team Collaboration
  • Production goal setting
  • Loading and unloading
  • Deadline-oriented
  • Adaptability and Flexibility
  • Task Prioritization
  • Active Listening

Languages

Spanish
Native or Bilingual

Timeline

Sortation Associate

Amazon
01.2022 - 02.2024

Package Handler

Fed Ex
08.2015 - 12.2023

Assistant Project Coordinator (Seasonal)

RH Cable Contractors
07.2014 - 01.2015

Usher

Alpine Cinemas
10.2012 - 07.2014

GED -

GED Works

Similar Profiles

CREATE PROFILE
Timothy Perez