Summary
Overview
Work History
Education
Skills
Timeline
Generic
Timothy Pickens

Timothy Pickens

Manager
San Andreas,CA

Summary

Detail Oriented and Customer Service Professional, Over 20+ years in Customer Service & Sales. Excellent Communication Skills, Leadership Management, Team Management, Sales Management, Leadership, Communication Skills, Customer service, Microsoft Excel, Microsoft office, Microsoft PowerPoint, Microsoft word, Certifications and Licenses: OSHA 30 Skillfully controls shrinkage, oversees inventory and leads financial operations for [Type] companies. Skilled [Job Title] bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets. Determined [Job Title] with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

37
37
years of professional experience

Work History

Store Director

Cost Less Foods #8
07.2018 - Current
  • Excellent customer service in a fast-paced and friendly environment
  • Overseeing, managing, and maximizing the entire business operations and all its related departments; including Produce, Bakery, Deli, Meat, Dairy, Frozen Foods, Beer/Wine, Bulk Foods
  • Responsible for the efficient and profitable operations of the store, including all departments and department-related activities – ensuring cleanliness, safety, and a well-stocked inventory
  • Accountable for profits and losses, hiring and termination of employees, disciplinary actions, team member training and development, inventory, sales promotion execution, and merchandising
  • Interviewing, hiring, training and development, delivering on-time performance appraisals
  • Can deal with emergencies, crises, and any problems which crop up during the day in the store, writing reports for accidents or other incidents such as when employees or customers are hurt within the store or in the parking lot and processes according to company procedures.

Grocery Manager / Assistant Store Director

Cost Less Food #8
01.2005 - 07.2018
  • Establish performance goals for department and empower associates to meet or exceed targets
  • Develop adequate scheduling to manage customer volume throughout hours of operation
  • Adhere to all local, state, and federal laws, and company guidelines
  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Understand the store's layout and be able to locate products
  • Implement the period promotional plan for the department
  • Stay current with present, future, seasonal, and special ads
  • Monitor and control expenses for the department.

Assistant Store Manager

Longs Drugs
10.1986 - 12.2004

Education

Delta College Stockton

Columbia College

Calavera High School

Computer And Information Sciences

Folsom Lake College
Folsom, CA

Skills

  • Retail Management
  • Finance and Accounting
  • People Management
  • Staff Leadership
  • Vendor Relationship Development
  • Sales Leadership
  • Strategic Planning
  • Business Development
  • Marketing
  • Organizational Skills
  • Vendor Relations
  • Decision Making
  • Delegation Abilities
  • Relationship Building
  • Budget Management
  • Inventory Management
  • Problem Solving

Timeline

Store Director

Cost Less Foods #8
07.2018 - Current

Grocery Manager / Assistant Store Director

Cost Less Food #8
01.2005 - 07.2018

Assistant Store Manager

Longs Drugs
10.1986 - 12.2004

Delta College Stockton

Columbia College

Calavera High School

Computer And Information Sciences

Folsom Lake College
Timothy PickensManager