Timothy Plong
Tracy,CA
Summary
Dynamic entrepreneur with a proven track record at Loards Ice Cream, excelling in customer relations and small business operations. Expert in building lasting client relationships and enhancing customer satisfaction through strategic business improvements. Skilled in verbal and written communication, consistently achieving results beyond expectations with a focus on impactful achievements rather than routine tasks.
Overview
20
20
years of professional experience
Work History
Owner Family Run Ice Cream Parlor/grocery Store
Loards Ice Cream
11.2004 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
N/A -
Evergreen Valley College
San Jose, CASkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner Family Run Ice Cream Parlor/grocery Store
Loards Ice Cream
11.2004 - Current
N/A -
Evergreen Valley College
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