JALEN J. GODARD
Odenton,MD
Summary
Adept at optimizing company operations and processes, I significantly enhanced efficiency and customer satisfaction during my past roles. Skilled in driving, shipping, receiving, and maintaining warehouse equipment, my proactive approach and ability to collaborate effectively with teams have consistently ensured timely and accurate order fulfillment. My commitment to safety and exceptional customer service are the cornerstones of my professional ethos.
Overview
7
7
years of professional experience
Work History
Warehouse Worker/Delivery Driver
Tools & Accessories
Annapolis Junction, MD
09.2024 - 02.2025
- Warehouse Operations: Managed warehouse maintenance, including shipping and receiving tasks, product storage, and accurate order fulfillment.
- Inventory Management: Conducted regular inventory checks to ensure stock accuracy and maintained organized storage areas.
- Order Fulfillment: Picked, packed, and prepared products for delivery, ensuring timely and accurate dispatch to customers.
- Delivery Duties: Safely operated company vehicles to deliver products to clients, adhering to scheduled routes and timelines.
- Customer Interaction: Provided excellent customer service during deliveries, addressing client inquiries and ensuring satisfaction.
- Safety Compliance: Followed all safety protocols and procedures, including proper lifting techniques and vehicle operation guidelines.
- Team Collaboration: Worked closely with team members to coordinate tasks and ensure efficient warehouse and delivery operations.
Driver
FedEx
Halethorpe, MD
05.2018 - 09.2024
- Safely operated company delivery vehicle to transport and deliver packages to residential and business locations.
- Managed daily route schedules, ensuring timely and accurate deliveries while adhering to company policies and traffic laws.
- Loaded and unloaded packages efficiently, handling items with care to prevent damage.
- Used handheld scanners to track shipments and obtain customer signatures for proof of delivery.
- Provided excellent customer service, addressing inquiries and resolving delivery issues professionally.
- Maintained delivery vehicle cleanliness and performed basic inspections to ensure operational safety.
- Followed safety protocols and best practices to reduce risks and ensure compliance with FedEx standards.
- Worked independently in a fast-paced environment, adapting to route changes and delivery challenges.
Education
High School Diploma -
Arundel High School
Odenton06-2014
Skills
- Truck processing
- Shipping and receiving
- Loading and unloading
- Shipment unpacking
- Cycle counting
- Warehouse equipment maintenance
References
References available upon request.
Timeline
Warehouse Worker/Delivery Driver
Tools & Accessories
09.2024 - 02.2025
Driver
FedEx
05.2018 - 09.2024
High School Diploma -
Arundel High School
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