Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Potter

Prescott,Arizona

Summary

Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Overview

20
20
years of professional experience

Work History

Quality Control Specialist II

Creative Testing Solutions
04.2002 - 01.2022
  • Manages and participates in projects through CTS Project Maintenance Database involving all facets of laboratory work to include testing platforms, equipment, and staff management
  • Provides extensive training to laboratory personnel on Computer Maintenance Management System and building-wide Environmental Monitoring System
  • Writes, executes, and performs validation protocols to full implementation as well as implementing Standard Operating Procedures for Quality Control of equipment and related systems
  • Performs routine and infrequent (breakdown) preventative maintenance on equipment
  • Manages scheduled equipment maintenance and preventative activities in the laboratory
  • Provides prompt and courteous customer service for both internal and external clients
  • Coordinates service performed by equipment vendors (FSE's) for breakdowns, upgrades, and preventative maintenance as well as ensuring all manufacturer service documentation is accurate and complete
  • Documents QC/PM and validation activities, vendor maintenance, problems and subsequent investigation and resolution
  • Maintains equipment service records for quality control compliance
  • Investigates possibilities for potential equipment failure
  • Performs installation and validation protocol on new and repaired equipment
  • Conducts operational review and approval of laboratory Standard Operating Procedures in accordance with CTS, CFR, CLIA, FDA, and AABB standards
  • Works with Quality Assurance staff ensuring regulatory requirements are met, including corrective action, error management, and other required responses
  • Ensures regular review of all equipment and assay performance, maintenance, quality control and quality assurance records
  • Assists in maintenance of backup power systems, monitors and maintains environmental monitoring and central alarm system
  • Performs appropriate calibration and verification on ancillary equipment
  • Collaborates with appropriate departments to evaluate, implement, install and validate new test methodologies, laboratory equipment, and computer hardware and software
  • Receives proficiency samples, assigns and distributes samples to laboratory staff, and performs result entry within appropriate laboratory proficiency timelines
  • Allocates sufficient and appropriate space for fragile, temperature-controlled, and sensitive equipment supplies and documents
  • Maintains competency by participating in required training and continuing education programs
  • Leads and participates in Operational Excellence teams
  • Provided regular updates, via daily team Huddles, to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Initiated process improvements that led to reduced waste and increased production efficiency
  • Maintained several databases to track statistical data to further improve performance outcomes

Education

Bachelor of Science in Biology -

Grand Canyon University
Phoenix, Arizona

Skills

  • Six Sigma Yellow Belt Certification
  • SME Infor Computer Maintenance Management System
  • SME Plexxium Temperature Monitoring System
  • Excellent communication and presentation skills, written and oral
  • Detail oriented and sensitive to timelines
  • Exceptional aptitude for working with complex procedures and instrumentation
  • Proficient in computer applications such as Microsoft Excel, Word, Visio and lab-based software designed for testing
  • Test Results Interpretation
  • Test case development
  • Data Analysis
  • Consulting
  • Performance Testing
  • Records organization and review
  • Detail Oriented
  • Documentation Review
  • Internal Audits

Timeline

Quality Control Specialist II

Creative Testing Solutions
04.2002 - 01.2022

Bachelor of Science in Biology -

Grand Canyon University
Timothy Potter