Compassionate Patient Care Technician with extensive experience at Piedmont Fayette Hospital, recognized for enhancing patient satisfaction through empathetic care and effective communication. Proven ability to optimize rehabilitation progress and ensure safety, while demonstrating strong problem-solving skills and commitment to workplace safety. Adept at training staff and maintaining compliance with healthcare standards.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Piedmont Fayette Hospital
05.2019 - Current
Facilitated smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
Enhanced patient care by providing thorough and compassionate assistance with activities of daily living.
Optimized rehabilitation progress for post-operative patients by providing support during physical therapy sessions.
Promoted patient privacy and dignity by maintaining confidentiality of personal information and delivering respectful care at all times.
Maintained up-to-date knowledge of best practices in patient care through participation in ongoing professional development opportunities.
Boosted morale among patients experiencing emotional distress or anxiety through empathetic conversations and therapeutic touch therapies.
Decreased instances of falls or injuries by implementing appropriate safety measures, such as bed alarms and non-slip mats.
Increased efficiency in the administration of medications by assisting with proper documentation, storage, and disposal procedures.
Expedited discharge processes for patients transitioning to home-based care by preparing necessary equipment and providing education on self-care techniques.
Contributed to positive clinical outcomes through accurate charting, timely reporting of changes in condition, and close collaboration with nursing staff.
Maintained clean and safe environment to promote patient safety and comfort.
Fostered positive relationships with patients and their families by providing emotional support and addressing concerns in a timely manner.
Ensured continuity of care during staffing shortages or emergencies by offering flexible availability for additional shifts when needed.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Documented patient information and care activities in electronic health record.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Certified Nursing Assistant
PruittHealth
03.2019 - 07.2019
Monitored vital signs and reported any abnormalities to nursing staff promptly, contributing to optimal patient outcomes.
Responded quickly to emergency situations involving patients, demonstrating strong critical thinking skills under pressure while working closely with the medical team to provide lifesaving interventions.
Improved patient comfort by providing compassionate and attentive care to individuals with various needs.
Administered prescribed medications under supervision, maintaining proper dosage and timing for each patient''s unique needs.
Performed regular safety checks on all equipment used within the facility, reporting any discrepancies to appropriate personnel for swift resolution.
Utilized proper body mechanics during transfers and positioning, ensuring patient safety while minimizing risk of injury.
Conducted regular rounds throughout assigned unit checking on the well-being of patients and promptly addressing any concerns or issues.
Home Care Provider
Home Care Assistance - HCA
01.2019 - 06.2019
Assisted patients with personal requirements for housekeeping and grooming assistance.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Provided mobility assistance such as walking and regular exercising.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Conducted regular evaluations of patients'' progress and adjusted care plans accordingly to ensure continued effectiveness and alignment with changing needs.
Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Assisted patients with self-administered medications.
Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
Assisted disabled clients to support independence and well-being.
Certified Nursing Assistant
Aureus Medical Staffing Agency
02.2018 - 11.2018
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Supported needs of 45+ residents under long-term care.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Upheld infection control and prevention policies across different patient-facing areas.
Wound Care Technician
Dekalb Medical Center
09.2013 - 02.2018
Educated patients on proper at-home wound care techniques, significantly reducing readmission rates.
Implemented best practices in infection control, minimizing the spread of harmful bacteria within the clinical setting.
Identified patients requiring debridement procedures and alerted attending physician.
Adhered to strict safety guidelines when disposing of biohazardous materials, protecting both staff members and patients from potential health risks.
Documented patient progress accurately and consistently, allowing for more effective treatment adjustments when necessary.
Provided compassionate support to patients undergoing painful or uncomfortable procedures, easing their anxiety during the process.
Demonstrated dressing techniques to educate and orient in-services nurses.
Reduced the risk of infection through meticulous cleaning and debridement of wounds.
Cared for patients by providing personal assistance and ambulation.
Cleaned and sterilized instruments, equipment and surfaces.
Assisted physicians in complex wound care procedures, ensuring optimal patient outcomes.
Improved patient comfort by skillfully applying dressings and compression wraps to various types of wounds.
Contributed to ongoing quality improvement initiatives, identifying areas for potential process enhancements and collaborating with the team to implement change.
Collaborated with other healthcare professionals to develop individualized care plans based on patient needs and goals.
Patient Care Technician
The Medical Center of Central Georgia
05.2004 - 09.2013
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Transported patients between rooms and appointments or testing locations.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Continuously monitored patients and reported changes to head nurses and physicians.
Quickly responded to codes and cardiac monitor alarms.
Carried out phlebotomy procedures and watched for adverse reactions.
Assisted with resuscitation, CPR, and emergency airway procedures.
Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Safely transported patients by wheelchair, stretcher, or bed to other units.
Maintained a safe and clean environment through diligent adherence to infection control protocols and standards.
Shift Manager
Captain D's Seafood
10.1996 - 05.2004
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Promoted a positive work environment through open communication and constructive feedback.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Patient Care Technician/Emergency Department Unit Secretary at Piedmont Fayette HospitalPatient Care Technician/Emergency Department Unit Secretary at Piedmont Fayette Hospital