Timothy Procell
Keithville,LA
Summary
Dynamic Tire and Lube Technician with extensive experience at Southern Tire Mart, recognized for enhancing customer satisfaction through timely service and effective problem-solving. Proficient in oil changes and tire damage repair, while fostering a safe and compliant work environment. Proven ability to train staff and maintain high productivity standards.
Knowledgeable Shop manager with solid background in tire and lube services. Proven ability to perform efficient oil changes, tire rotations, and basic maintenance tasks, consistently ensuring vehicle safety and optimal performance. Demonstrated reliability and teamwork abilities, coupled with strong focus on customer satisfaction and adaptability to changing needs.
Professional automotive technician with hands-on experience in tire and lube services, ensuring vehicle safety and performance. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in diagnostic tools, maintenance procedures, and customer service, providing reliable and efficient solutions. Known for dependability and proactive approach to problem-solving.
Professional automotive technician with proven track record in tire and lube maintenance, committed to high standards and achieving results. Extensive experience in performing oil changes, tire services, and routine vehicle checks while maintaining collaborative work environment. Known for reliability, flexibility, and effective problem-solving skills that meet evolving service demands.
Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Offering over 30 plus years in field.
Overview
8
8
years of professional experience
Work History
Tire and Lube Technician
Southern Tire Mart
11.2025 - Current
- Participated in safety training sessions to enhance knowledge of compliance protocols and best practices.
- Adapted to new equipment and techniques, staying current with industry advancements and service standards.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Prioritized tasks effectively to manage multiple appointments simultaneously without compromising quality of service.
- Greeted customers and answered questions about oil changes and other services.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
- Delivered exceptional customer service by addressing concerns and answering inquiries in a friendly and professional manner.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Inflated tires to recommended pressure levels for tire and vehicle size.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
- Tested tires for wear, balance and overall condition.
Shop Manager
Goodyear
04.2021 - 11.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
- Resolved customer complaints with effective solutions, maintaining positive store reputation.
- Implemented safety protocols, ensuring secure environment for both staff and customers.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Tire Technician
T&W Tire
02.2019 - 04.2021
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Tire Technician
Petro Truck Stop
08.2017 - 02.2019
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Disposed of old tires correctly, meeting safety and environmental requirements.
Education
High School Diploma -
Ebarb
Noble, LASkills
- Oil change expertise
- Computer skills
- Wheel balancing
- Tire installation
- Alignment adjustments
- Filter replacement
- Battery testing
- Dependable and responsible
- Tire changing and rotation
- Fluid checks
- Attention to detail
- Safety compliance
- Customer service
- Tire damage repair
- OSHA compliance
- Battery replacements
- Oil changes
- Customer relations
- Replacing parts
- Parts ordering
- Problem-solving
- Battery installation
- Automotive lift operation
- Safety monitoring
- Verbal and written communication
- Staff supervision
- Decision-making
- Customer inquiry and response
- Facility cleaning
Timeline
Tire and Lube Technician
Southern Tire Mart
11.2025 - Current
Shop Manager
Goodyear
04.2021 - 11.2025
Tire Technician
T&W Tire
02.2019 - 04.2021
Tire Technician
Petro Truck Stop
08.2017 - 02.2019
High School Diploma -
Ebarb