Timothy Prue
FRANKLIN,NH
Summary
Dynamic professional with extensive experience as a Second Shift Foreman at New England Kenworth, excelling in team management and creative problem-solving. Proven track record in enhancing productivity through effective leadership and streamlined operations, while fostering a culture of open communication and employee training to boost retention and job satisfaction.
Overview
8
8
years of professional experience
Work History
Second Shift Foreman
New England Kenworth
08.2024 - Current
- Mentored junior team members for professional growth, leading to higher job satisfaction and retention rates.
- Created an atmosphere of open communication among team members which led to improved problem-solving capabilities.
- Streamlined shift transitions by creating detailed handover procedures, reducing information gaps between shifts and increasing productivity levels.
- Supervised shift personnel effectively, assigning tasks based on skills and experience for maximum productivity.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Heavy Deisel Mechanic
SiteOne
05.2024 - 07.2025
- Enhanced equipment reliability by performing routine maintenance and repairs on heavy diesel machinery.
- Reduced downtime for vehicles by quickly diagnosing and fixing mechanical issues.
- Streamlined workflow in the repair shop, maintaining a clean and organized workspace to facilitate efficient repairs.
- Maintained detailed records of all completed repairs, ensuring proper documentation for future reference or warranty claims.
- Minimized safety risks by adhering to strict safety protocols during all repair projects.
- Ordered parts necessary for vehicle repairs and new installations.
Assistant Manager
Stratham Tire
02.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Heavy Diesel Mechanic
KrisWay Truck Leasing
02.2022 - 02.2024
- Increased customer satisfaction by providing timely and accurate repair services for their heavy diesel equipment.
- Optimized engine performance with thorough inspections, adjustments, and part replacements as needed.
- Collaborated with team members to complete complex repair projects within tight deadlines.
- Contributed to team success by consistently meeting or exceeding repair project deadlines.
- Documented findings and actions taken.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Commercial Manager
Stratham Tire
03.2017 - 02.2023
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Built relationships with clients to establish new contracts.
- Streamlined scheduling processes to maximize productivity while minimizing downtime for waiting customers.
- Trained new hires on company policies, procedures, and best practices for efficient operations.
- Established partnerships with local businesses for cross-promotion opportunities that boosted overall store traffic.
- Addressed customer concerns promptly, fostering trust in our business''s expertise and commitment to quality service.
- Managed inventory effectively, ensuring optimal stock levels for various tire types and sizes.
- Maintained a clean and organized workspace, enhancing efficiency across all aspects of shop operations.
- Implemented safety protocols, reducing workplace accidents and injuries among team members.
- Increased customer satisfaction by providing knowledgeable tire recommendations and efficient service.
Education
High School Diploma -
Epping High
Epping, NH06.2006
Skills
- Effective leadership
- Team management
- Employee training
- Industry expertise
- Workforce scheduling
- Team leadership
- Team motivation
- Creative problem solving
- Customer service management
- Shift paperwork completion
- Conflict resolution
Timeline
Second Shift Foreman
New England Kenworth
08.2024 - Current
Heavy Deisel Mechanic
SiteOne
05.2024 - 07.2025
Assistant Manager
Stratham Tire
02.2023 - 02.2024
Heavy Diesel Mechanic
KrisWay Truck Leasing
02.2022 - 02.2024
Commercial Manager
Stratham Tire
03.2017 - 02.2023
High School Diploma -
Epping High
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