Reliable Restoration Technician with a extensive background conducting restoration activities on various buildings that have been damaged by fire, mold, water and weather. Adept at performing water extraction, floor drying, mildew, and mold remediation and decontamination. An excellent communicator with great time management and customer service skills.
Overview
18
18
years of professional experience
Work History
Restoration Lead Technician
Premier Restoration
Wilkesboro, NC
01.2024 - Current
Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
Assisted in demolition activities including removal of drywall and flooring materials.
Installed new materials such as insulation, drywall panels, carpeting, tile flooring.
Collaborated with other technicians on complex projects involving multiple trades.
Provided customers with estimates for the cost of restoration services.
Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
Responded promptly to emergency calls 24 and 7 when required.
Attended training sessions to stay up-to-date on best practices for restoration services.
Applied treatments such as sealants and fungicides to prevent further damage.
Communicated project status updates to customers in a timely manner.
Tracked inventory of supplies needed for job completion and placed orders as necessary.
Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
Performed water extraction services on various types of carpets and upholstery.
Documented progress throughout the restoration process by taking photographs.
Monitored moisture levels in affected areas using hygrometers and other instruments.
Provided restoration services for structures that have been damaged by fire, mold, water and weather.
Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
Supervisor of Operations
T&M Air Duct Cleaning
Boone, NC
01.2017 - Current
Inspected air ducts and determined necessary repairs.
Cleaned and sanitized air ducts using specialized equipment.
Inspected job site before project start to identify obstacles and resolve issues.
Communicated with clients during service calls for top-quality customer service.
Supervised employees for residential and commercial air duct cleaning services
Maintained air duct and dryer vent cleaning equipment and tools
Restoration Technician
Dolbier Restoration
Seven Devils , NC
07.2016 - 01.2018
Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
Assisted in demolition activities including removal of drywall and flooring materials.
Installed new materials such as insulation, drywall panels, carpeting, tile flooring.
Collaborated with other technicians on complex projects involving multiple trades.
Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
Responded promptly to emergency calls 24 and 7 when required.
Used sanitizers and cleaning supplies to clean textiles, wood, glass, pottery and model figures.
Deputy Sheriff
Wilkes County / Avery Sheriff's Office
Wilkesboro, NC
12.2006 - 07.2017
Trained new officers on proper patrol procedures and techniques.
Maintained order in courtrooms by identifying disturbances and taking appropriate action.
Participated in continuing education courses related to law enforcement practices.
Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
Conducted traffic stops, issued citations, and made arrests when necessary.
Arrested and transported suspects or prisoners to jail or court to maintain custody.
Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
Wrote detailed arrest and accident reports.
Education
Basic Law Enforcement Training - Law Enforcement
Wilkes Community College
Wilkesboro, NC
Skills
IICRC Certified in the following:
Water Damage Restoration
Contents Processing
Fire & Smoke Damage Restoration
Applied Microbial Remediation
Applied Structural Drying
Odor Control
Timeline
Restoration Lead Technician
Premier Restoration
01.2024 - Current
Supervisor of Operations
T&M Air Duct Cleaning
01.2017 - Current
Restoration Technician
Dolbier Restoration
07.2016 - 01.2018
Deputy Sheriff
Wilkes County / Avery Sheriff's Office
12.2006 - 07.2017
Basic Law Enforcement Training - Law Enforcement
Wilkes Community College
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