Timothy Richardson
Sangerville,ME
Summary
Accomplished Jail Administrator at Hancock County, adept in inmate supervision and strategic budget administration. Demonstrated success in enhancing facility security and fostering professional development among staff. Excelled in crisis management, maintaining operational efficiency, and implementing cost-saving measures. Skilled in cultivating positive relationships with external organizations and vendors, significantly enriching inmate reintegration programs. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
1826
1826
years of professional experience
1
1
Certification
Work History
Jail Administrator
Hancock County
08.2013 - Current
- Implemented cost-saving measures through strategic procurement practices and efficient resource management.
- Maintained high standards of sanitation within the facility by developing thorough cleaning schedules and monitoring adherence to hygiene protocols.
- Collaborated with external organizations to coordinate volunteer-led programs, enriching the lives of inmates and promoting successful reintegration into society.
- Conducted performance evaluations for correctional officers, providing constructive feedback aimed at professional development.
- Maintained a secure environment by regularly reviewing surveillance systems and addressing potential vulnerabilities.
- Managed all aspects of facility maintenance, working closely with contractors to address repairs or improvements promptly.
- Ensured timely resolution of inmate grievances by implementing an effective complaint tracking system and addressing issues promptly.
- Managed budget allocation, ensuring sufficient resources for all aspects of jail administration.
- Fostered a positive work culture that promoted professionalism, teamwork, and respect among staff members.
- Streamlined daily operations by overseeing the implementation of jail policies and procedures.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Completed weekly payroll for 25 employees.
9-1-1 Dispatcher/Correctional Officer
Piscataquis County
10.1997 - 08.2013
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 12fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
Dispatcher
McKusick Petroleum
07.199 - 10.1997
- Collaborated with management to develop strategies for improving overall delivery performance.
- Supported team members during peak periods, stepping in to cover shifts when needed to maintain service levels.
- Assisted in maintenance schedules and driver certifications.
- Conducted regular performance evaluations for drivers to provide constructive feedback and promote professional growth.
- Enhanced delivery efficiency by optimizing dispatch routes and schedules.
- Handled incoming calls from customers, addressing inquiries and providing updates on order status.
- Developed strong relationships with clients by consistently meeting their expectations for promptness and quality service.
Dispatcher
Robinson Oil
04.1994 - 07.1995
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 12 fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Stayed up-to-date on relevant industry trends and best practices through continued education and professional development opportunities.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Correction Officer/ 9-1-1 Dispatcher
Piscataquis County
09.1987 - 07.1995
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Wrote detailed narrative reports for use in investigations.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Communicated emergency situation to the responding first responders and communicated throughout the call as requested.
- Testified in court during certain criminal cases.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
Education
HVAC
Southern Maine Vocational School
South Portland, MEFisheries
Unity College
Unity, MaineHigh School Diploma -
Piscataquis Community High School
Guilford, ME06.1985
Skills
- Inmate Supervision
- Stress Tolerance
- Behavioral Management
- Security Protocols
- Crisis Management
- Facility Maintenance
- Budget Administration
- Time Management
- Attention to Detail
- Critical Thinking
- Scheduling
- Administrative background
- Staff Scheduling
- Administrative Management
Certification
- Certified Correction Officer, State of Maine - Since 1987
- MCJA Training Officer Certification
- CPR
- First Aid
References
Contacts to confirm work history, work ethics, liability and any question needing answers
Hancock County Sheriff Scott Kane 207-667-7575
Hancock County District Attorney Detective Tim Cote 207-460-8158
Ellsworth Police Department Detective Corey Bagley 207-460-2899
Washington County Jail Administrator Rich Rolfe 207-263-7023
Penobscot County County Manager Scott Adkins 207-631-0431
Retired Hancock County Chief Deputy Richard Bishop 207-460-4293
Piscataquis County Deputy James Kane 207-343-7108
A.E. Robinson Oil Company Head of Liquid Products 207-343-0081
Scott Moulton CEO/Owner Rowell's Garage Dover-Foxcroft 207-343-0155
Timeline
Jail Administrator
Hancock County
08.2013 - Current
9-1-1 Dispatcher/Correctional Officer
Piscataquis County
10.1997 - 08.2013
Dispatcher
Robinson Oil
04.1994 - 07.1995
Correction Officer/ 9-1-1 Dispatcher
Piscataquis County
09.1987 - 07.1995
HVAC
Southern Maine Vocational School
Fisheries
Unity College
High School Diploma -
Piscataquis Community High School
- Certified Correction Officer, State of Maine - Since 1987
- MCJA Training Officer Certification
- CPR
- First Aid
Dispatcher
McKusick Petroleum
07.199 - 10.1997
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