Timothy Rillamas
Kaaawa,HI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
10
10
years of professional experience
Work History
Counter Salesperson
Cookie Corner
Kaneohe, HI
07.2016 - Current
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers in selecting items to meet their needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided advice on products, services, and promotions to customers.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers to determine wants or needs.
- Assisted in training new employees on proper counter sales techniques.
- Ensured shelves were stocked with the correct merchandise.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Tracked shipments from suppliers to ensure timely delivery of merchandise.
- Answered customer inquiries regarding product features, pricing, and availability.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store displays to maximize visibility of products for customers.
- Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
- Bagged or packaged purchases and wrapped gifts.
- Operated cash register to process payments from customers.
- Computed purchases and received and processed cash or credit payment.
- Inspected returned items for damage before issuing refunds or exchanges.
- Processed credit card payments securely according to established policies and procedures.
- Handled returns and exchanges according to company policies.
- Placed special orders or called other stores to find desired items.
- Performed regular inventory checks to ensure stock levels were maintained.
- Answered customer inquiries regarding prices, availability, and product features.
Trio Tutor
Windward Community College
Kaneohe, HI
08.2014 - 05.2018
- Provided homework help and test preparation strategies to improve study habits and test-taking skills.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Encouraged students to ask questions about topics they did not understand.
- Motivated students using feedback and encouragement.
- Guided students in the development of critical thinking and problem-solving skills.
- Explained tutoring services and booked tutoring appointments.
- Helped students review and understand previous lessons to make connection with new lesson.
Education
Some College (No Degree) -
Windward Community College
Kaneohe, HISkills
- Quick learner
- Upselling strategies
- Goal-oriented mindset
- Manage inventory
- Visual presentation
- Creative thinking
- Problem-solving
- Store maintenance
- Reliability
- Team cooperation
- Organization
- Store operations
- Sales techniques
- Positive customer engagement
- Problem-solving abilities
- Merchandising and display
- Register opening and closing
- Issue refunds
- Inventory management
- Excellent communication
- Operate cash registers
- Time management abilities
- Electronic Payment Processing
- Detail-oriented
- Inventory and stocking
- Sales expertise
- Team supervision
- Continuous improvement
- Honest and dependable
- Reliable and responsible
- Attention to detail
- Customer service
Affiliations
- Kahuku High School Assistant Wrestling Coach
- Kahuku High School Head Judo coach
- Assistant Instructor at Wadokan Judo Club
Timeline
Counter Salesperson
Cookie Corner
07.2016 - Current
Trio Tutor
Windward Community College
08.2014 - 05.2018
Some College (No Degree) -
Windward Community College
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