Team Lead/ Suttle Driver Renaissance Suites Hotel
Charlotte, North Carolina
12.2010 - 03.2020
Assign work schedules, following work requirements, to ensure quality and timely delivery of service Direct or coordinate the activities of workers, such as flight attendants, hotel staff Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications Train workers in proper operational procedures and functions and explain company policies Meet with managers or other supervisors to stay informed of changes affecting operations Apply customer/guest feedback to service improvement efforts Recruit and hire staff members Show Description