Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Timothy Roseborough

Dallas,TX

Summary

Highly motivated, professional, detail-oriented independent claims adjuster with a passion for providing exceptional customer service. Excellent customer service, problem-solving skills. Committed to continuous growth and eager to continue a career in the insurance industry. Excellent analytical, organizational and decision-making skills. Skilled in negotiation, communication and customer service.


Overview

2
2
years of professional experience

Work History

Independent Claims Adjuster

CRAWFORD & COMPANY
09.2021 - Current
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Prepared summaries of damage, payments, and policy coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.

• Investigate, analyze, evaluate and assist with insurance claims involving property damage losses.

• Specialize in remotely adjusting property catastrophe claims through using various tools, technology, and resources.

• Determine the value of claims and negotiate settlements within prescribed limits of authority, in accordance with established procedures and consistent with legal and contractual obligations.

• Assigned to catastrophe response rotations for property losses.

• Due to the duties and responsibilities of this position, consumer reports may be run on final candidates.

• Ability to learn through on-the-job training/training courses and obtain multi state licensing.

• Efficient in time management to maintain schedules and deadlines.

• Ability to perform the essential functions of the position, with or without a reasonable accommodation or supervision.

Education

Associate of Science - Business Administration

Dallas Community College
Dallas, TX
05.2025

High School Diploma -

Duncanville High School
Duncanville, TX
06.2020

Skills

  • Customer Service
  • , Collaboration
  • , Time Management,
  • Claims Processing
  • , Technical Support
  • , Policy Analysis
  • , Coverage Determination
  • Problem Solving, Investigation, Negotiation, Conflict Management, Critical thinkin

Additional Information

LICENSE/TECHNOLOGY SKILLS:

• Adjuster Licenses: TX, FL, AL, LA, NC, SC, MI, KY, GA, OK, WV, UT, ID, AR, AZ, IN, MT, NH, WA, MS

• State Farm Fire & Auto Certified

• USAA Certified

• Microsoft Teams, Zoom, Excel, Word

• Claims Management Systems ( ECS, ISO, Xactimate, etc.)

Timeline

Independent Claims Adjuster

CRAWFORD & COMPANY
09.2021 - Current

Associate of Science - Business Administration

Dallas Community College

High School Diploma -

Duncanville High School
Timothy Roseborough