Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Ross

Chicago

Summary

Trustworthy Senior Property Manager committed to increasing occupancy and consistently reaching collection goals. Experience overseeing all aspects of property management for [5] buildings, including administration, finance, budgeting,training and maintenance.

Honors and Awards

  • Camme Award-2022 Excellence Property Proformance
  • Grace Hill Award 2023 Kingsley Excellence-Residents Satisfaction

TLC Management-Certificates of Recognitions

  • Kingsley -Customer Service-2023
  • Highest Revenue Growth(4) quarters
  • Best Economic Occupancy(4) quarters
  • MVP-Property Performance(2) quarters
  • Lowest Delinquency(3) quarters
  • Highest Rent Roll Growth(3) quarters

Overview

15
15
years of professional experience

Work History

Senior Property Manager

TLC Management
09.2018 - 08.2024
  • Investigated and resolved any tenant complaints.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Maintained building systems by working with maintenance services and supervised repairs.
  • Administered operations to handle needs of more than 725 tenants across 4 property units.
  • Prepared TLC Management annual budget, scheduled expenditures and collected monthly rent from tenants.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Communicated effectively with owners, residents, and on-site associates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Kept properties in compliance with local, state and federal regulations.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Completed annual rent calculations using housing database software.
  • Managed budgetary planning and financial reporting for multiple properties assets of $25.3 million, maintaining fiscal responsibility.

Real Estate Broker

SEI Real Estate LLC / Proprietor - Partnership
01.2010 - 08.2019
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
  • Arranged for inspections and surveys of sold properties.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Set up virtual home tours, in-person visits, and open houses for properties.
  • Monitored contract execution to verify complete fulfillment of terms.
  • Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
  • Coordinated rental agreements for commercials and residential properties, keeping occupancy high and helping renters find suitable spaces.

Education

MBA - Sociology

Howard University
Washington, DC
05.2011

Bachelor of Science - Business Administration And Management

Roosevelt University
Chicago, IL
05.1999

Skills

  • Budget Management Skills
  • Lease Agreements Proficiency
  • Crisis Management
  • Knowledge of Vendor Management
  • Tenant Relations
  • Rent Growth
  • Federal Regulations
  • Local and State Laws
  • Tenant and Owner Liaising
  • Property Management
  • Increasing Occupancy
  • Operating Cost Tracking

Timeline

Senior Property Manager

TLC Management
09.2018 - 08.2024

Real Estate Broker

SEI Real Estate LLC / Proprietor - Partnership
01.2010 - 08.2019

MBA - Sociology

Howard University

Bachelor of Science - Business Administration And Management

Roosevelt University

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Timothy Ross