Timothy Ross Jr
St. Petersburg,FL
Summary
Detail-oriented and knowledgeable Medical Office Manager skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
17
17
years of professional experience
Work History
Medical Office Manager
Florida Medical Pain Managment
07.2021 - Current
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Addressed and remedied all patient or team member issues.
- Utilized data analysis techniques to identify areas for improvement within the practice, implementing targeted changes to drive positive outcomes for both patients and staff members.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered responsibilities for staff.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Enhanced patient scheduling efficiency by streamlining appointment booking procedures.
- Tracked referral submission during facilitation of prior authorization issuance.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained records to document patient medical history and surgical procedure notes.
- Increased physician referrals by establishing and maintaining strong relationships with healthcare providers.
Supply Chain Technician
All Children's Hospital Inc.
03.2018 - 07.2021
- Improved order accuracy by conducting thorough quality checks and implementing corrective measures for discrepancies.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Implemented effective storage strategies that maximized available space while minimizing retrieval time for commonly accessed items.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Lead Youth Counselor
James B Sanderlin Center
10.2006 - 02.2018
- Implemented variety of fun and recreational activities for youth.
- Established and maintained relationships with youth, families and community partners.
- Documented student progress and communicated with parents to keep informed.
- Supervised activities, tutoring, and reviewing work.
- Completed daily reports on attendance and disciplinary performance.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Studied and implemented latest information on specific subjects and learning strategies.
- Created and developed lesson plans to meet youth academic needs.
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Education
Associate of Arts - Business Managment
St. Petersburg College
Clearwater, FL05.2025
High School Diploma -
Boca Ciega High School
Gulfport, FL06.2010
Skills
- Report Writing
- Event Coordination
- Billing Processes
- Strong Work Ethic
- Microsoft Office
- Records and Database Management
- Relationship Building
- Time Management
- Goal Setting
- Insurance Verification Proficiency
- HIPAA Regulations Understanding
- Team Leadership
Timeline
Medical Office Manager
Florida Medical Pain Managment
07.2021 - Current
Supply Chain Technician
All Children's Hospital Inc.
03.2018 - 07.2021
Lead Youth Counselor
James B Sanderlin Center
10.2006 - 02.2018
Associate of Arts - Business Managment
St. Petersburg College
High School Diploma -
Boca Ciega High School
Similar Profiles
Marlen ArreguinMarlen Arreguin
Prior Authorization Specialist at Red Rock Neurology & Pain ManagmentPrior Authorization Specialist at Red Rock Neurology & Pain Managment
Daniela RamirezDaniela Ramirez
Front Desk Receptionist at Florida Pain Treatment CenterFront Desk Receptionist at Florida Pain Treatment Center
Ileana SanchezIleana Sanchez
Medical Assistant at Florida Spine and Pain InstituteMedical Assistant at Florida Spine and Pain Institute