Timothy Rowley
Mount Dora,FL
Summary
Proven leader in operations management, adept at process improvement and team leadership, significantly enhancing operational efficiency at Colwill Engineering. Skilled in logistics coordination and fostering strong team collaboration, I excel in driving performance and achieving results through effective training and mentoring. Demonstrated ability to develop and enforce policies, ensuring compliance and high standards of employee motivation and engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager/ STSC
Colwill Engineering
03.2022 - Current
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Streamlined operational processes by implementing new strategies and procedures, resulting in increased efficiency.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Facilitated smooth transitions during periods of change by providing guidance and support to staff members affected by organizational restructuring or policy updates.
- Established strong relationships with vendors, negotiating favorable contracts for goods and services while maintaining quality standards.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
Warehouse Manager
Colwill Engineering
12.2021 - 03.2022
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Operations & Warehouse Manager
Del Air Heating & Air Conditioning
09.2018 - 12.2021
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Tools and Equipment
Energy Air
10.2015 - 08.2018
- Operated various tools and equipment safely, adhering to strict safety protocols at all times.
- Improved communication between departments by regularly updating stakeholders on available tools and equipment status.
- Enhanced workplace safety through proper use of tools and equipment during fabrication tasks.
- Increased efficiency in the inspection process, utilizing specialized tools and equipment for accurate measurements.
- Safeguarded company assets with proper use, storage, and maintenance of cleaning tools and equipment.
- Streamlined repair processes by effectively diagnosing malfunctions using advanced diagnostic tools and equipment.
- Utilized specialized tools and equipment for precise cutting and fitting of various flooring materials.
Delivery Driver
Energy Air
05.2010 - 08.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Education
N/A - Graphic Design
Lake Tech
Eustis, FLHigh School Diploma - General Studies
Groveland High School
Groveland, FL05.1985
Skills
- Process improvement
- Operational planning
- Operations management
- Operational efficiency
- Employee supervision
- Scheduling and coordination
- Staff training and development
- Logistics coordination
- Logistics planning
- Training and mentoring
- Performance tracking
- New employee hiring
- Policy enforcement
- Compliance monitoring
- Team building
- Relationship building
- Decision-making
- Staff scheduling
- Teamwork and collaboration
- Hiring and onboarding
- Assignment delegation
- Employee reviews
- Team leadership
- Employee scheduling
- Delegation
- Employee motivation
- Policy development and enforcement
Accomplishments
I have worked in the construction industry for almost 40 years. My premier area of experience was underground utilities. Storm water, sewer, water, lift station, treatment plants and commercial plumbing.
Certification
OSHA 30
Wastewater collection class C license
Safety Trained Supervisor of Contruction certificate
Timeline
Assistant Operations Manager/ STSC
Colwill Engineering
03.2022 - Current
Warehouse Manager
Colwill Engineering
12.2021 - 03.2022
Operations & Warehouse Manager
Del Air Heating & Air Conditioning
09.2018 - 12.2021
Tools and Equipment
Energy Air
10.2015 - 08.2018
Delivery Driver
Energy Air
05.2010 - 08.2018
N/A - Graphic Design
Lake Tech
High School Diploma - General Studies
Groveland High School
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