Timothy Roy II
Spring Hill,FL
Summary
Dynamic professional with a proven track record at Oreilly Auto Parts, excelling in vehicle diagnostics and superior customer service. Adept at enhancing customer satisfaction through effective problem-solving and efficient parts cataloging. Recognized for implementing streamlined processes that improved order accuracy and delivery timelines, fostering strong client relationships. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Reliable and safety-conscious individual with positive, can-do attitude. Committed to ensuring efficient and safe operations to maximize productivity.
Overview
2
2
years of professional experience
Work History
Owner/Operator (Summer Job)
SonCoast Lawncare LLC
06.2023 - 09.2023
- Managed daily operations of lawn care services, ensuring timely execution and high-quality results.
- Developed and maintained strong client relationships through effective communication and personalized service.
- Implemented efficient scheduling systems to optimize workflow and resource allocation for landscaping projects.
- Created marketing strategies that increased brand visibility within the community, attracting new clients consistently.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Parts Specialist
Oreilly Auto Parts
05.2024 - Current
- Assisted customers in identifying and locating automotive parts using specialized software.
- Processed orders efficiently, ensuring timely delivery and inventory accuracy.
- Provided expert advice on product specifications and compatibility to enhance customer satisfaction.
- Maintained organized inventory storage, facilitating quick retrieval of parts for sales staff.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with team members to streamline workflow processes, improving overall efficiency.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
Hoist Operator / Fire Watch Officer
ESS Global Security Specialists
08.2025 - Current
- Operated hoisting equipment to transport materials across construction sites efficiently.
- Collaborated with team members to coordinate lifting schedules and optimize workflow.
- Monitored load limits and adjusted rigging techniques to ensure safe lifting practices.
- Communicated effectively with site supervisors regarding project progress and equipment needs.
- Adhered to OSHA regulations, promoting a culture of safety within the work environment.
- Maintained a clean and organized work area, promoting a safe environment for all team members.
- Synchronized movements with ground crew during loading and unloading phases for optimal results.
- Monitored work sites for potential fire risks, implementing corrective measures as necessary.
- Conducted regular safety inspections to identify hazards and ensure compliance with fire regulations.
- Utilized fire monitoring equipment to detect smoke or heat changes promptly, ensuring rapid response actions.
Education
High School Diploma -
Penn Foster High School
Nashville, TN09-2025
Skills
- Vehicle diagnostics
- Parts cataloging
- Warranty administration
- Automotive systems
- Ordering parts
- Superior customer service
- Problem-solving skills
- Improving customer satisfaction
Timeline
Hoist Operator / Fire Watch Officer
ESS Global Security Specialists
08.2025 - Current
Parts Specialist
Oreilly Auto Parts
05.2024 - Current
Owner/Operator (Summer Job)
SonCoast Lawncare LLC
06.2023 - 09.2023
High School Diploma -
Penn Foster High School