Timothy Ryan
Longmeadow,MA
Summary
Dynamic Executive Loan Officer with expertise in loan origination, financial analysis, and risk assessment. Proven ability to build strong client relationships and ensure compliance in lending practices. Recruit and manage team of loan officers at Applied mortgage, Citi bank, Freedom Credit Union. Closed thousands of loans over my 30-year career.
Overview
14
14
years of professional experience
Work History
Executive Loan Officer
Rocket Mortgage
Longmeadow, Massachusetts
10.2023 - Current
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented campaigns and promotions to help with developing goods and services.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Implemented successful business strategies to increase revenue and target new markets.
- Evaluated client financial information for mortgage loan approvals.
- Explained loan options and terms to potential clients.
- Prepared and submitted loan applications for processing.
- Communicated regularly with clients throughout the loan process.
- Reviewed credit reports to assess borrower qualifications.
- Collaborated with underwriting teams to expedite approvals.
- Maintained updated knowledge of mortgage products and regulations.
- Provided exceptional customer service to enhance client satisfaction.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Developed and maintained relationships with potential customers to increase loan business.
- Delivered high levels of customer service to facilitate smooth processes.
- Reviewed loan agreements to confirm completeness and accuracy.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Recommended loan approvals and denials based on customer loan application reviews.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Approved or denied loan applications based on established guidelines.
- Performed daily maintenance of loan applicant database.
- Provided customer service support throughout the entire process from application through closing.
- Explained various types of loans available to customers and their associated terms and conditions.
- Approved loan within specified limits or referred to appropriate approval level.
- Met with applicants to obtain information for loan applications and answer questions about process.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
- Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
- Performed quality assurance reviews on all closed loans for compliance purposes.
- Managed pipeline for originated loans through closing and complete required management reports.
- Conducted risk analysis to identify potential losses associated with certain loans.
- Attended periodic training sessions related to consumer lending operations.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Participated in community events to promote bank's consumer lending services.
- Built referral business by meeting with local financial planning, home builders and real estate professionals.
- Assisted in the development of new products and services for loan customers.
- Monitored changes in relevant federal regulations related to lending practices.
- Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
- Adhered to federal and state compliance guidelines relative to retail mortgage lending.
- Informed customers of loan application requirements and deadlines.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Stayed abreast of lending regulations, industry trends and market rates.
- Set up debt payment plans based on client credit, income and assets.
- Evaluated and approved loan applications based on established criteria.
President
Ryan Mortgage Group
Longmeadow, Massachusetts
04.2012 - 09.2018
- Managed daily operations to ensure compliance with industry regulations and standards.
- Oversaw training programs for staff to improve service delivery and operational efficiency.
- Directed budget planning and resource allocation for optimal financial management.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Analyzed financial statements and forecasts to improve programs, performance and policies.
Education
Bachelor of Science - Business Administration
Western New England College
Springfield12-1985
Skills
- Loan origination
- Financial analysis
- Risk assessment
- Compliance management
- Customer education
- Relationship building
Timeline
Executive Loan Officer
Rocket Mortgage
10.2023 - Current
President
Ryan Mortgage Group
04.2012 - 09.2018
Bachelor of Science - Business Administration
Western New England College