Timothy Sauerwein

• Collaborated with team members to develop process improvement models.
• Communicated with field staff to address issues and discuss solutions.
• Maintained positive working relationship with fellow staff and management.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Monitored operations and reviewed records and metrics to understand company performance.
• Investigated causes of discrepancies between actual stock count versus system-generated reports.
• Assisted with forecasting future needs based on historical trends analysis.
• Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
• Collaborated with other departments such as sales, marketing, and finance to ensure proper inventory control measures are taken.
• Trained new employees on job duties, safety protocols, and customer service standards.
• Delegated duties to employees based on skillset.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Picked and prepared numerous daily shipments in warehouse environment.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Received deliveries, scanned packages and updated orders in internal database.
• Examined packages and goods for damage and notified vendors of replacement needs.
• Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
• Received merchandise into warehouse, relocated products and processed orders for shipment.
• Processed requests and supply orders and pulled materials to successfully prepare orders.
• Operated forklifts to fill or empty overhead spaces.

• Planned and optimized warehouse work processes to improve fulfillment system efficiency.
• Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
• Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
• Performed periodic inventory counts to assess inventory system accuracy and integrity.
• Oversaw inventory of incoming and outgoing materials based on physical counts.
• Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
• Increased productivity through cross-training and thorough training of both current employees and new hires.

• Checked and secured package loads before heading out on over 100 or more daily deliveries.
• Utilized strong time management skills to coordinate pickups and deliveries in timely manner.
• Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
• Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
• Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Improved operations by working with team members and customers to find workable solutions.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

See above.