Timothy Sayers Jr
Minneapolis,Minnesota
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
12
12
years of professional experience
Work History
Independent Contractor/Freight Handler
Big Dawg Movers, LLC
Minneapolis, Minnesota
12.2020 - 02.2024
- Negotiated contracts with vendors for services and supplies.
- Provided technical assistance to clients in using products or services.
- Coordinated shipping of products or services to customers in a timely manner.
- Analyzed customer feedback data to improve customer service processes.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Worked independently and with other team members to decipher problems and create solutions.
- Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.
- Marketed freelance services through social media platforms, word-of-mouth and referrals.
Lead Driver/Driver/Furniture Mover
Matts Moving
New Brighton , Minnesota
11.2017 - 12.2020
- Supervised and trained new drivers in safe driving techniques and company policies.
- Ensured that all vehicles were inspected and maintained properly.
- Organized the delivery of goods to customers on time with a focus on customer satisfaction.
- Monitored driver performance, providing feedback when necessary.
- Developed strategies to improve safety standards and reduce costs associated with vehicle maintenance and operation.
- Resolved customer complaints promptly and professionally.
- Maintained accurate records of deliveries, pickups, mileage, fuel consumption, and other related information.
Driver/Professional Mover
Aaa Movers Inc
Saint Paul, MN
06.2017 - 11.2017
- Ensured efficient handling of inventory by managing loading and unloading processes
- Proficient in disassembling and assembling furniture
- Ensured secure and punctual transportation of customer belongings
- Performed physically demanding tasks in a fast-paced industry, utilizing strength to lift heavy objects weighing 50-400 lbs
Professional Mover
Local Motion
Minneapolis, MN
08.2013 - 12.2013
- Loaded and unloaded furniture, boxes, appliances, and other items onto trucks for transport to desired locations.
- Organized and inventoried items prior to moving them.
- Wrapped furniture in protective coverings before loading it onto truck.
- Carefully loaded furniture and boxes onto moving trucks using dollies, ramps, and other equipment as necessary.
- Unloaded furniture from trucks at destination sites ensuring that each item was in the correct room according to customer instructions.
- Disassembled large pieces of furniture when required for efficient transportation or storage purposes.
- Worked with a team of movers to efficiently complete moves on time and within budget constraints.
Office Administration/ Internship
Gary Job Corps Community, San Marcos and San Antonio Texas
San Antonio, TX
01.2012 - 06.2012
- Analyzed files, records, and other documents for retrieval of essential information
- Ensured accuracy and efficiency in maintaining filing, inventory, mailing, and database systems manually or with computerized methods.
- Answered incoming calls, accurately routed callers and effectively documented messages
- Acquired essential skills in office administration and customer service through job training
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Vessey Military School
Saint Paul, MN06-2010
Skills
- Scope Definition
- Quoting and estimating
- Workload Management
- Requirements Gathering
- Client Relationship Building
- Schedule Management
- Safety Compliance
- Customer Support
References
References available upon request.
Timeline
Independent Contractor/Freight Handler
Big Dawg Movers, LLC
12.2020 - 02.2024
Lead Driver/Driver/Furniture Mover
Matts Moving
11.2017 - 12.2020
Driver/Professional Mover
Aaa Movers Inc
06.2017 - 11.2017
Professional Mover
Local Motion
08.2013 - 12.2013
Office Administration/ Internship
Gary Job Corps Community, San Marcos and San Antonio Texas
01.2012 - 06.2012
High School Diploma -
Vessey Military School
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