Timothy Schermuly
Glendale,AZ
Summary
Results-driven LMS Administrator with extensive experience in managing, maintaining, and optimizing learning management systems to enhance overall user experience. Skilled in developing training materials, managing course enrollments, and providing technical support to users. Proven track record of successfully implementing system upgrades, troubleshooting issues, and ensuring compliance with regulations. Adept at collaborating with stakeholders to identify and address training needs, translating them into effective online learning solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
LMS Administrator
TraCorp
08.2013 - 06.2024
- Managed and maintained the Learning Management System (LMS) platform to ensure optimal functionality and user experience for all employees and customers.
- Created and managed user accounts, courses, and assessments within the LMS system, ensuring accurate tracking and reporting of training activities
- Provided technical support and training to employees and customers on how to use the LMS system effectively
- Onboarded and educated state officials at the Arizona Department of Administration to successfully implement and utilize the LMS
Shop Manager
Just Brakes
07.2006 - 08.2013
- Oversee day-to-day operations of a busy retail shop, including managing staff schedules, inventory control, and customer service.
- Train and mentor new employees on product knowledge, sales techniques, and customer interaction to drive sales and improve customer satisfaction.
- Collaborate with upper management on budgeting, forecasting, and strategic planning to achieve sales targets and profitability goals.
- Implement and enforce store policies and procedures to ensure a smooth and efficient operation.
Education
Associate of Arts - Business
Maricopa Community Colleges - Glendale Community College
Glendale, AZ03.2020
GED -
Maricopa Community Colleges - Glendale Community College
Glendale, AZ12.1998
Skills
- User Management
- Learning Management System Expertise
- Collaborative learning
- Adaptive Learning
- Microsoft 365 Efficiency
- Basic SQL Understanding
Certification
- MitNick Cyber Security Certified completed May 2024
Timeline
LMS Administrator
TraCorp
08.2013 - 06.2024
Shop Manager
Just Brakes
07.2006 - 08.2013
Associate of Arts - Business
Maricopa Community Colleges - Glendale Community College
GED -
Maricopa Community Colleges - Glendale Community College
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