Timothy Schroeder
Wheatland
Summary
Dynamic professional with extensive experience in sales and service management at Gierke Robinson Co., Inc. Proven ability to cultivate strong customer relationships and drive business growth. Skilled in Honda equipment and generator repair, complemented by exceptional problem-solving abilities. Successfully led teams to achieve sales targets and enhance customer satisfaction.
Overview
57
57
years of professional experience
Work History
Shop Mechanic
Hoker Trucking, LLC
02.2024 - Current
- Performed schedule service on 18 Wheeler trucks and trailers
Shop Manager
River Valley Turf
02.2022 - 01.2024
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
Store Manager
Gierke Robinson CO, Inc
03.2009 - 02.2021
- Achieved growth and hit sales targets by successfully managing the sales team.
- Designed and implemented strategic business plans that expanded company base and ensured its strong presence
- Created Positive and long lasting customer relationships
- Identified emerging markets and market shifts while utilizing new product knowledge and competition status
- Recruited and trained associates while holding them accountable with performance reviews
Sales Associate
Gierke Robinson Co. Inc
03.2009 - 01.2016
- Assisted in the rental and sales of construction equipment and supplies
- Planned and organized daily work schedules, weekly plans and monthly territory analysis
- Facilitated professional relationships with new customers
Service Manager
Gierke Robinson Co, Inc
02.1968 - 08.2005
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Engine Mechanic
Kings Motor Service
03.1992 - 02.1998
- Rebuilt motor engines
- Troubleshoot engine and electrical problems
- Completed service records and repair documents
Education
High School Diploma -
West High School
Davenport, IASkills
- Certified Technichian -
- Honda Equipment & Generator
- Flygt Submersible Pump
- Thomson Pumps
- Softcutt International Saws
Timeline
Shop Mechanic
Hoker Trucking, LLC
02.2024 - Current
Shop Manager
River Valley Turf
02.2022 - 01.2024
Store Manager
Gierke Robinson CO, Inc
03.2009 - 02.2021
Sales Associate
Gierke Robinson Co. Inc
03.2009 - 01.2016
Engine Mechanic
Kings Motor Service
03.1992 - 02.1998
High School Diploma -
West High School
Service Manager
Gierke Robinson Co, Inc
02.1968 - 08.2005
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