Experienced Sales and Business Professional offering demonstrated success identifying prospects and converting leads and referrals into clients. Superior communication skills with ability to understand client needs and provide tailored solutions. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing over 10 years of related experience.
Overview
17
17
years of professional experience
Work History
Territory Manager
Swisher International Inc.
03.2020 - Current
Improved account satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Conducted comprehensive market analysis to identify potential business opportunities, leading to a more focused sales approach.
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Implemented successful sales strategies to drive revenue growth
Facilitated sales and distribution within assigned territory, including merchandising as needed.
Demonstrated effective presentation skills during account meetings, showcasing product benefits and value propositions effectively.
Territory Manager
Reynolds American Inc.
12.2016 - 06.2019
Established and grew successful account relationships with business owners and key decision makers by building rapport and maintaining consistent communication
Assessed each outlet's core performances, analyzing data trends to determine best methods to drive grow, and increase brand awareness
Achieved consistent year over year share of market growth in territory by assessing and growing key accounts
Built outstanding relationships with store managers/owners by providing expert product/consumer insights and advice through the development of individual action plans
Actively promoted the marketing mix through direct discussions with retailers using analytical proficiency and influencing skills to promote a beneficial action plan for RJRT and our retailers
Engaged in relationship marketing by conducting effective "1 to 1" Consumer Engagements through a thorough understanding of Consumer Marketing Brand Strategies
Assistant Store Manager
Walmart
07.2014 - 12.2016
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Promoted professional growth and facilitated talent development of each associate to drive performance excellence
Performed investigations on market flows to identify seasonal trends and forecast consumer needs
Rotated merchandise and displays to feature new products and promotions
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
Helped with planning schedules and delegating assignments to meet coverage and service demands
Reviewed performance data to monitor and measure productivity, goal progress and activity levels
Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
Licensed Life And Health Insurance
Health Markets/Insphere Insurance Solutions
04.2012 - 01.2014
Created sources for continuous client referrals within community and with businesses
Exceeded production goals for monthly policy sales
Provided coverage option information to assist clients in protecting assets
Utilized targeted marketing efforts to increase revenue, including digital campaigns and phone prospecting
Attended continuing education courses and workshops to gain additional insurance industry knowledge
Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
Built relationships with clients through active listening and needs assessment to provide excellent service
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
Created sources for continuous client referrals within community and with businesses
Assistant Manager
Sears
09.2007 - 04.2012
Monitored employee performance and developed improvement plans
Submitted reports to senior management to aid in business decision-making and planning
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Trained team members in successful strategies to meet operational and sales targets
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Established and optimized schedules to keep coverage and service in line with forecasted demands
Coached team on effective upselling and cross-selling methods
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
Education
Bachelor of Science - Business Administration And Management
University of Maine At Augusta
Augusta, ME
06.2010
Skills
Business Development and Planning
Brand Promotion
Prioritizing Workflows
Issue Resolution
Product Positioning
Time Management
Strategic Planning
Sales and Marketing
Account Development
Market Penetration Strategies
Timeline
Territory Manager
Swisher International Inc.
03.2020 - Current
Territory Manager
Reynolds American Inc.
12.2016 - 06.2019
Assistant Store Manager
Walmart
07.2014 - 12.2016
Licensed Life And Health Insurance
Health Markets/Insphere Insurance Solutions
04.2012 - 01.2014
Assistant Manager
Sears
09.2007 - 04.2012
Bachelor of Science - Business Administration And Management
University of Maine At Augusta
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Latorya StarksLatorya Starks
Territory Manager at Swisher International Inc.Territory Manager at Swisher International Inc.