Summary
Overview
Work History
Education
Skills
Timeline
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TIMOTHY SEIBEL

Summary

Accomplished Facilities and Workplace Experience Manager with a proven track record in client and team management. Skilled in effectively communicating with stakeholders, solving problems and leading teams. Eager to take on new challenges, grow my skills and contribute to the success of your organization.

Overview

17
17
years of professional experience

Work History

Regional Manager, NAM/LATAM

Jones Lang Lasalle, Supporting The Fitch Group
New York, NY
05.2024 - Current
  • Regional Manager for newly acquired global account; responsible for all offices in Mexico, Canada, and the Unites States. Brought in to help enhance workplace experience for client employees and globalize operations.
  • Created and maintained relationships with key stakeholders in the region, while evaluating client feedback and adjusting account processes accordingly.
  • Developed SOPs and a regional facilities playbook for maintaining consistent service and standards across all regional facilities.
  • Partnered with client stakeholders, as well as peers across the account, to develop KPIs based on MSA and the client's workplace experience goals.
  • Performed remote assessments via local JLL staff to identify areas needing improvement or corrective action and created a risk register presented to the client to determine improvement plans.
  • Negotiated new preventative maintenance contracts and coordinated with third-party suppliers for goods and services related to running the regional facilities.

Facilities Manager

Jones Lang Lasalle, Supporting Google
New York, NY
05.2022 - 05.2024
  • Successfully managed the buildout and opening of a 1.3 million sq ft building in Hudson Square, housing cafes, health and wellness suites, ground floor reception desks, two full floors of event space, and three wrap-around terraces. The client's largest office construction project and building opening on the east coast.
  • Partnered with client to redevelop their employee workplace experience with a 'work from anywhere' focused approach to encourage return to office and allow employees to be more productive while in the office.
  • Onboarded a team of 60 employees consisting of Assistant Facilities Managers, Facilities Coordinators, Receptionists, Finance Coordinators, and an Engineering team from the ground up.
  • Created comprehensive building budgets for 2023 and 2024, using comparable-sized properties in our portfolio and six years of experience on the account.
  • Develop and maintain relationships with vendors and onsite, cross-functional service providers to ensure timely and quality delivery of services and supplies.
  • Developed and implemented a preventive maintenance program in partnership with the Chief Engineer to ensure the efficient operation of all facility systems and equipment.

Assistant Facilities Manager

Jones Lang Lasalle, Supporting Google
New York, NY
02.2019 - 05.2022
  • Managed a space of 500,000+ sq ft, housing over 4,000 employees and support staff spread across two buildings.
  • Assisted in opening a new, one-of-a-kind, 350,000+ sq ft property consisting of office space, a full floor of premier event space, ground floor retail, and a rooftop park accessible to the public on a historic redeveloped pier.
  • Created Facilities Coordinator training program, which included rewriting and updating our operations playbook.
  • Development and implementation of 'Return To Office' strategies post-pandemic, including the creation of supply trackers and distribution processes.
  • Developed and facilitated a weekly alignment meeting for all cross-functional facilities teams and client managers. This included creating the structure, identifying attendees, and building an 'Operations Hub' to track all ongoing projects across the NYC campuses.
  • Assisted in creating and performing quarterly reforecasting of the facilities budget to ensure cost-effective operations, while maintaining high-quality service levels.
  • Delivered exceptional service and high levels of client satisfaction by developing and maintaining relationships with multiple clients.
  • Worked closely with both JLL and vendor partner teams to ensure projects and client requests were completed fully and on time, while keeping client service levels high.

Facilities Coordinator

Jones Lang Lasalle, Supporting Google
New York, NY
11.2017 - 02.2019
  • Managed the largest, most populated floor with the most veteran employees. Improved employee satisfaction surveys from 4.4 at year end 2017 to 8.3 at year end of 2018.
  • Responded to all work orders in a timely manner; scheduled and managed repairs, maintenance, and other requests while tracking to completion to ensure KPI compliance and excellent customer service.
  • Identified opportunities for improved operation and service excellence, making recommendations to ensure all building procedures and KPIs are maintained at all times.
  • Responsible for the training of four new Facilities Coordinators.
  • Supported all cross-functional teams with daily tasks, as well as long-term projects.
  • Liaison between client and other vendors/facilities staff to ensure smooth operations and satisfaction.
  • Responsible for managing campus accessibility maps vendor, Touch Graphics, as well as their 127 digital maps across five buildings.

Associate Managing Director

Sea Tea Improv LLC
Hartford, CT
08.2013 - 11.2017
  • Project Manager of theater buildout. Including sourcing of an architect, general contractor, and subcontractors. Partnered with GC throughout the project to help maintain the design vision while holding to the budget and timelines.
  • Responsible for all advertising material, equipment, supplies, apparel, and miscellaneous merchandise.
  • Developed and maintained relationships with vendors, as well as negotiated pricing and service exchanges.
  • Taught both public and private team building classes, workshops, and seminars. Clients included: Comcast, UCONN, Hartford Public Library, Travelers Insurance, Hebrew Health Care, Hartford Public Schools, etc.
  • Responsible for creating client-specific curriculum based on client's team development goals, as well as scaled pricing based on this curriculum, workshop size and length
  • Responsible for all staff training, including tech operations, POS systems, inventory, and customer interactions.
  • Develop and implement marketing strategies to promote Sea Tea Improv performances and workshops, including social media advertising, email campaigns, and partnerships with local businesses and organizations.
  • Collaborate with the Managing Director to develop and execute long-term strategic plans for the growth and expansion of the company, including exploring new revenue streams, identifying potential partnerships, and assessing market trends and competition.
  • Manage and coordinate the recruitment of new staff members, including the creation of job descriptions, reviewing resumes, conducting interviews, and making hiring decisions.

Store Manager

Tractor Supply Co
North Windham, CT
06.2007 - 08.2012
  • Led a staff consisting of 18-22 sales associates, two team leaders, one receiver, and two assistant managers.
  • Organized and managed recruitment events for large groups at various locations
  • Developed monthly KPIs based on P&L and Merchandise Action Report.
  • Worked with the District Manager to determine budget adjustments at the end of every fiscal year.
  • Beat Sales Plan by 18.95% in fiscal 2011.
  • Beat Direct Profit plan by 32.22% in fiscal 2011.
  • "Rookie of the Year" in a region consisting of 137 stores in 2010. Based on sales, profit, customer loyalty score and shrink.
  • President's Club award in 2011. Eight managers, of approximately 1200, are chosen for this award.

Education

Tractor Supply Management Skills Program
2009

High School Diploma -

New Fairfield High School
2003

Skills

  • Client Relationships
  • Team management and development
  • Process improvement
  • Budget creation and management
  • Vendor management
  • Return to office strategies

Timeline

Regional Manager, NAM/LATAM

Jones Lang Lasalle, Supporting The Fitch Group
05.2024 - Current

Facilities Manager

Jones Lang Lasalle, Supporting Google
05.2022 - 05.2024

Assistant Facilities Manager

Jones Lang Lasalle, Supporting Google
02.2019 - 05.2022

Facilities Coordinator

Jones Lang Lasalle, Supporting Google
11.2017 - 02.2019

Associate Managing Director

Sea Tea Improv LLC
08.2013 - 11.2017

Store Manager

Tractor Supply Co
06.2007 - 08.2012

Tractor Supply Management Skills Program

High School Diploma -

New Fairfield High School

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TIMOTHY SEIBEL