Timothy Sellars
Burlington,NC
Summary
Results-oriented Route Sales professional experienced in consulting with both front line employees and management to create engaging and effective training programs. Top-notch work ethic and analytical skills. Offering over 13 years of experience in Route Sales training and development.
Overview
14
14
years of professional experience
Work History
Lead Route Sales Representative
Frito Lay
11.2019 - Current
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Displayed products properly at customer sites and according to company specifications and policies.
- Collaborated with customers to identify needs and provided catered solutions
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Developed strong customer base through efficient and reliable service.
- Processed customer payments and kept accurate financial records.
- Stocked shelves and loaded orders to prepare deliveries.
- Completed daily pre- and post-trip vehicle inspections.
Certified Route Sales Representative Trainer
Frito Lay
11.2019 - Current
- Supervised and monitored new employes on use of tools and equipment.
- Observed and evaluated new employees work to determine progress, provide feedback, and make suggestions for improvement.
- Met training needs with well-organized, factual programs based on contemporary requirements.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems that new employees tend to come across.
- Developed individualized training plans to achieve staff readiness.
- Tracked attendance and evaluated progress for assigned trainees.
- Developed effective training plans based on department needs and objectives.
- Monitored participant workflow and behaviors throughout training process.
- Implemented diverse instructional methods, optimizing trainee engagement.
- Educated clients on proper use of products and systems.
- Contributed to reductions in employee turnover by revamping training programs.
- Provided coaching and mentoring to employees.
- Trained and mentored 15+ new personnel hired to fulfill various roles.
Lead Route Sales Representative/Peer TrainingCoach
Pepsi Bottling Group
07.2010 - 11.2019
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Displayed products properly at customer sites and according to company specifications and policies.
- Operated delivery vehicles safely and efficiently.
- Maintained records of sales and customer information to support accuracy.
- Assisted with sorting and organizing stockroom items.
- Implemented policies and procedures across warehouse and shipping platforms.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Completed daily pre- and post-trip vehicle inspections.
- Maintained positive relationships with customers to promote continued business opportunities.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Education
MBA - Business Administration
University of Phoenix
Tempe, AZ02.2023
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO02.2019
Associate of Science - Business Administration
Colorado Technical University
Colorado Springs, CO11.2010
Skills
- Analytical
- Organization and Delegation
- Training and Mentoring
- Cash Handling
- Commercial Driving
- Inventory Control
- Policies and Procedures Implementation
- Customer Accounts Management
- Account Development
- Microsoft 365 Applications
- Typing
- Presentation Skills
- Route Scheduling
- Forward Planning and Strategic Thinking
Timeline
Lead Route Sales Representative
Frito Lay
11.2019 - Current
Certified Route Sales Representative Trainer
Frito Lay
11.2019 - Current
Lead Route Sales Representative/Peer TrainingCoach
Pepsi Bottling Group
07.2010 - 11.2019
MBA - Business Administration
University of Phoenix
Bachelor of Science - Business Administration
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University
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