Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Continuous Improvement Specialist
Aludyne
03.2025 - Current
Conducted studies pertaining to cost control, cost reduction, inventory control and production record systems.
Facilitated cross-functional projects created to analyze and design sequence of operations and workflow to improve execution.
Mobilized problem-solving teams and supporting groups to streamline processes and drive clear business improvement.
Executed continuous improvement programs and employed lean tools and methodologies.
Gathered, documented, and modeled data to assess business trends.
Recommended operational improvements based on tracking and analysis of production data.
Utilized CAD to restructure factory layout and product flow.
Production Specialist
Aludyne
04.2024 - 03.2025
Organized and prepared data needed for operations to maximize productivity.
Monitored production line for unsafe behaviors or incorrect techniques and worked with managers to resolve problems.
Documented deviations in procedures or appearance on production batch sheets for management review.
Manufacturing Production Supervisor
Aludyne
09.2023 - 04.2024
Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
Evaluated team member performance regularly to identify and resolve productivity concerns.
Resolved issues quickly to maintain productivity goals.
Established clear priorities and production quality standards.
Coordinated with other departments to maintain smooth and efficient product flow.
Territory Manager
Home Sweet Home In-Home Care
10.2021 - 09.2023
Responsible for sales, business development, employee/branch staff development, client services coordination, staffing & planning, networking & community partnerships, and operating within budgetary parameters.
Manage the business growth and development process, including managing multiple territories, conducting marketing campaigns, identifying leads, conducting cold and canvass calls, setting appointments, making presentations, performing client intakes, and closing sales to grow market position.
Ensure sales targets are met, identifying competitor's strengths and weaknesses, manage territory to ensure efficient sales and growth for the branch.
Recruit, select, hire and onboard branch and direct care staff.
Branch Manager
Home Sweet Home In-Home Care
01.2020 - 10.2021
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Resolved various issues impacting sales management and business operations.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Assessed employee performance and developed improvement plans.
Client Care Supervisor
Home Sweet Home In-Home Care
09.2018 - 01.2020
Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Maintained client files with sales contracts, records of client interactions, client notes, and other information.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Physical Therapy Technician
Southwest Orthopedics and Sports Medicine Physical Therapy
09.2008 - 09.2018
Prepared patients to meet with physical therapists.
Executed interventions of modalities or exercise as directed by therapist or assistant.
Assisted with reception duties like scheduling patients and completing follow up calls.
Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
Administered ultrasound, diathermy or other therapeutic modalities.
Communicated with physicians to provide updates on patient care.
Utilized gait belts, lifts, or slings to safely move and transfer patients.
Education
High School Diploma -
Coloma High School
Coloma, MI
05.2008
No Degree - Health Systems Administration
Lake Michigan College
Benton Harbor, MI
Skills
Time Management
Strategic Business Planning/Development
Verbal And Written Communications Expert
Proficient In Microsoft And Google Applications
Operations management
Cross-functional teamwork
Business process reengineering
Coaching and mentoring
Cost reduction
Sales
5S methodology
Kaizen methodology
Value stream mapping
Data integration
Conflict resolution
Timeline
Continuous Improvement Specialist
Aludyne
03.2025 - Current
Production Specialist
Aludyne
04.2024 - 03.2025
Manufacturing Production Supervisor
Aludyne
09.2023 - 04.2024
Territory Manager
Home Sweet Home In-Home Care
10.2021 - 09.2023
Branch Manager
Home Sweet Home In-Home Care
01.2020 - 10.2021
Client Care Supervisor
Home Sweet Home In-Home Care
09.2018 - 01.2020
Physical Therapy Technician
Southwest Orthopedics and Sports Medicine Physical Therapy