Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Timothy Sheets

St. Petersburg,FL

Summary

Versatile professional with seven years of hospitality experience, including roles as a bartender, server, and manager, complemented by one year of finance and administrative expertise. Skilled in delivering high-level customer service, managing teams, and overseeing daily operations, with a proven ability to balance efficiency and guest satisfaction. Experienced in handling financial tasks such as reporting, budgeting, and account management, as well as administrative functions that support business operations. Known for strong interpersonal skills, adaptability, and a track record of success in both customer-facing and office environments. Seeking to leverage combined hospitality and finance experience in a role that values service excellence, organization, and results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Uncle Julio’s
Allen, Texas
11.2023 - 09.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

Founder/Co-Owner

Swac Shack BBQ
Celeste, Texas
09.2020 - 02.2025
  • Examined departmental documents to determine how they should be distributed and filed.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Secured two key partnerships that resulted in a 54% increase in revenue.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Assessed and improved store operations by evaluating employee performance and equipment organization.
  • I was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Financial Services Representative

Charles Schwab
01.2023 - 01.2024
  • Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
  • Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
  • Enhanced customer relationships with personalized service and addressing individual concerns promptly.
  • Collaborated with team members to achieve sales targets and improve overall branch performance.
  • Increased client satisfaction by providing tailored financial advice and investment recommendations.

Restaurant Manager

Snuffers
07.2020 - 12.2023
  • Correctly calculated inventory and ordered appropriate supplies.
  • Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.

Lead Bartender

Snuffers
10.2018 - 08.2022
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.

Education

High School -

Celeste High School
Celeste, TX
01.2015

Skills

  • Financial services
  • Menu memorization
  • Effective trainer
  • Food spoilage prevention
  • Bar terminology expertise
  • Inventory management
  • Business operations
  • Adaptability
  • Liquor, beer, and wine knowledge
  • Problem solving
  • Hospitality
  • Training and development
  • Bartending
  • Restaurant management
  • Communication skills
  • Cost control
  • Software troubleshooting
  • Financial concepts

Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Resolved product issue through consumer testing.
  • Got my store in the number one spot during a company wide sales competition out of fourty eight stores.

Certification

  • TABC Certified
  • Series 7
  • Securities Industry Essentials
  • Series 63
  • Food Manager Certification
  • FINRA License

Timeline

Restaurant Manager

Uncle Julio’s
11.2023 - 09.2025

Financial Services Representative

Charles Schwab
01.2023 - 01.2024

Founder/Co-Owner

Swac Shack BBQ
09.2020 - 02.2025

Restaurant Manager

Snuffers
07.2020 - 12.2023

Lead Bartender

Snuffers
10.2018 - 08.2022

High School -

Celeste High School

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