Timothy Short
Nekoosa,Wisconsin
Summary
Dynamic operations leader with a proven track record at WOW Logistics, enhancing efficiency and reducing costs through strategic planning and process improvement. Expert in risk mitigation and team leadership, I successfully implemented performance metrics that elevated customer satisfaction and operational effectiveness, driving significant organizational growth.
Overview
10
10
years of professional experience
Work History
Director of Operations
WOW Logistics
10.2015 - 05.2025
- Streamlined operational workflows to enhance efficiency and reduce costs across logistics processes.
- Developed and implemented performance metrics to monitor team productivity and operational effectiveness.
- Led cross-functional teams in executing strategic initiatives that improved service delivery and customer satisfaction.
- Mentored staff on best practices in inventory management, ensuring accuracy and timely order fulfillment.
- Initiated process improvements that reduced lead times and enhanced overall operational capabilities within the organization.
- Fostered a culture of safety and compliance, implementing training programs that elevated workplace standards and minimized risks.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Mitigated risks by developing comprehensive contingency plans that ensured business continuity during unforeseen events or challenges.
- Increased customer satisfaction with detailed quality control checks, ensuring all products met stringent quality standards before release.
- Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
High School Diploma -
Beloit Memorial High School
Beloit06-1978
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Process improvement
- Leadership training
- Workforce planning
- Risk mitigation
- Financial controls implementation
- Team leadership
- Staff training/development
- Customer service management
- KPI tracking
- Organizational structuring
Timeline
Director of Operations
WOW Logistics
10.2015 - 05.2025
High School Diploma -
Beloit Memorial High School