Organized Maintenance technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
26
26
years of professional experience
Work History
Maintenance Technician III
Spectrum Cable
09.2000 - Current
Completed daily, weekly, and monthly checklists on truck and cable equipment to maintain records of scheduled maintenance procedures.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Operated varied hand and power tools to complete repairs.
Service Technician
Adelphia Cable Communications
09.1998 - 09.2000
Diagnosed and troubleshot problems, repairing, and restoring cable within dwellings
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Evaluated systems according to predetermined checklist and noted issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Inspected equipment to diagnose operational issues.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Education
Associate of Applied Science - Architecture
Erie Community College
Buffalo, NY
05.1992
Skills
Maintenance of all interior and exterior cable equipment