Timothy Singletary
Summary
Versatile and results-driven professional with a strong background in both software development and customer-focused roles. With hands-on experience in management, team leadership, and warehouse operations, I bring a well-rounded skill set that spans across tech and service-oriented industries. Adept at improving processes, streamlining workflows, and fostering team collaboration, I have a proven ability to drive performance and boost efficiency. Comfortable working in dynamic, fast-paced environments, I am committed to delivering results and contributing to the success of any team I join.
Overview
8
8
years of professional experience
Work History
Senior Test Engineer
Appddiction Studio
03.2025 - Current
- Defined and tracked test results, defect counts and performance discrepancies.
- Completed regression tests of new software builds to assess performance and success of bug fixes.
- Streamlined testing processes for increased efficiency in identifying and resolving defects.
- Reproduced defects and documented findings.
- Developed formal test plans for personal use and use by colleagues.
- Collected data for use in software process evaluation and improvements.
Software Developer
Appddiction Studio
06.2024 - Current
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Updated old code bases to modern development standards, improving functionality.
- Optimized application performance by conducting regular code reviews and refactoring when necessary.
- Worked on government contracts and upheld a secret clearance
BDC Manager
World Car Nissan
01.2024 - 06.2024
- Boosted employee morale by prioritizing professional development opportunities and promoting a supportive work environment.
- Logged customer comments in dealer management system for follow-up.
- Managed and conducted outbound calling and texting campaigns to attract business and meet objectives.
- Trained team to answer incoming phone calls and schedule appointments for sales team.
- Streamlined BDC operations by identifying inefficiencies, implementing process improvements, and reducing response times.
Manager
Whatabuger
11.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Order Selector - Trainer
Dollar General Distribution Center
04.2021 - 06.2022
- Given responsibility to train new hires on proper workday operations to ensure safety
- Maintained 140% personal productivity with a company goal of 100%
- Worked with heavy machinery to accurately select and prepare orders
- Endured freezing temperatures over 8 hour shifts
Manager
The Car Wash Express
07.2020 - 04.2021
- Had the weekly task of writing and planning schedules and delivering them to employees in a timely manner
- Promoted deals and memberships to customers
- Brought new team members up to speed on the daily work needed for their job positions and handled orientation
Canvasser - Salesman
Momentum Solar
01.2020 - 04.2020
- Door to door giving people information about solar and how it can improve their homes and save them money
- Ability to close a sale and set appointments for customer to ensure efficient and proper installation date and time
- Handle people's objections and turn those objections into a reason to get solar
Shift Leader
Dunkin Donuts
07.2019 - 01.2020
- Opened the store by setting up equipment, displaying all bakery and pastry items as well as restock paper goods
- Operated front counter POS and handled cash and card payments
- Created morning shift schedules that best fit employees preferred hours and times while allotting proper breaks
Houseman Lead
Hyatt
07.2019 - 12.2019
- Promoted to Houseman Lead in 2 months and trained new hire on cleaning duties
- Maintained upkeep of rooms before and after the guests stay
- Took initiative to assist in jobs outside of my job description (ex. cleaning public restrooms, parking lots, helping kitchen with dishes, and maintaining hallway and lobby cleanliness)
Shift Leader
Bush's Chicken
02.2018 - 06.2019
- Promoted to Shift Lead within 4 months and managed the labor and scheduling of employees
- Performed tasks for front counter services such as order taking, money handling and food delivery
- Main cook on shift for kitchen and maintained focus on keeping low food cost
Education
High School Diploma -
Macarthur High School
06.2019
Certificate of Completion - Web Development
CodeUp
San Antonio, TX10-2023
Skills
- Client support
- Results-driven sales representative
- Meticulous attention to detail
- Service Oriented
- Effective multitasking
- Attentive
- Positive Attitude
- Organized
- Team Management
- Money Handling
- Test case design
- JIRA proficiency
- Quality assurance procedures
- Git version control
- Test strategy development
- Project planning
- Performance testing
- Load testing
- [Software] expertise
- Agile and scrum environments
- Confluence
- Problem-solving
- Attention to detail
- Critical thinking
- Team collaboration
- Programming
- Object-oriented programming
- Software development
- Code debugging
- Web application development
- Testing and debugging
- Software debugging
- Agile development methodologies
- Git proficiency
- API integration
- Code review
- SQL integration
- Back-end frameworks
- Angular specialist
- Front-end frameworks
- Test-driven development
- Performance evaluation
- Market strategies
- CRM software
- Traffic generation
- Internet sales management
Languages
English
Native or Bilingual
Personal Information
Title: Versatile Professional with Tech & Leadership Experience
Timeline
Senior Test Engineer
Appddiction Studio
03.2025 - Current
Software Developer
Appddiction Studio
06.2024 - Current
BDC Manager
World Car Nissan
01.2024 - 06.2024
Manager
Whatabuger
11.2022 - 06.2023
Order Selector - Trainer
Dollar General Distribution Center
04.2021 - 06.2022
Manager
The Car Wash Express
07.2020 - 04.2021
Canvasser - Salesman
Momentum Solar
01.2020 - 04.2020
Shift Leader
Dunkin Donuts
07.2019 - 01.2020
Houseman Lead
Hyatt
07.2019 - 12.2019
Shift Leader
Bush's Chicken
02.2018 - 06.2019
High School Diploma -
Macarthur High School
Certificate of Completion - Web Development
CodeUp
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