Summary
Overview
Work History
Skills
Timeline
Generic

Timothy Small

Phoenix,AZ

Summary

Proactive Remote Operations Lead with extensive experience in commercial operations and transportation management. Enhanced team productivity through training, data-driven resource allocation, and fostering positive work environments. Skilled in project management, compliance oversight, and achieving operational excellence while maintaining a spotless driving record. I have a passion for autonomous vehicles, and I am proud to be a contributor to one of the most profound technological advancements of my lifetime. Organized Operations Lead with experience guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance and CRM.

Overview

8
8
years of professional experience

Work History

Remote Operations Lead

PartnerHero
07.2024 - Current
  • Enhanced team productivity by providing feedback and focusing on performance improvement and metrics. Raised and surpassed metric goals.
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
  • Collaborated with cross-functional teams to achieve company-wide objectives and drive operational excellence.

Commercial Operations Lead

Iconma
01.2023 - 12.2023
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Planned operations and activities, and led projects.
  • Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.

Driver

Uber
08.2016 - 01.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Skills

  • Operational Efficiency
  • Motivational attitude
  • Scheduling Coordination
  • Capacity Planning
  • Safety Management
  • Operations Management
  • Team Training
  • Project Management

Timeline

Remote Operations Lead

PartnerHero
07.2024 - Current

Commercial Operations Lead

Iconma
01.2023 - 12.2023

Driver

Uber
08.2016 - 01.2023
Timothy Small