Summary
Overview
Work History
Education
Skills
Interests
Timeline
AccountManager

Timothy Smith

Essex,MD

Summary

Proven team player with a strong background in customer service and time management, honed at companies like Amazon. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving and multitasking abilities. Skilled in computer applications and maintaining workplace safety, consistently achieving and surpassing set goals.

Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.

Overview

4
4
years of professional experience

Work History

Gpu Clerk

Gaint Foods
06.2024 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.

Associate

Amazon
08.2023 - 06.2024
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Crew Member

McDonald's
09.2022 - 09.2023
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Team Member

Pizza Hut
02.2022 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • food handling
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Fostered positive work environment, leading by example and offering support to team members as needed.

Crew Member

Qdoba
09.2020 - 02.2021
  • Worked front counter, and other areas.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Chesapeake High School
1801 Turkey Piont Rd
06-2023

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Problem-solving
  • Multitasking and organization
  • Cash management
  • Telephone etiquette
  • Customer satisfaction

Interests

  • Cooking
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • I like working with my hands and fixing things

Timeline

Gpu Clerk

Gaint Foods
06.2024 - Current

Associate

Amazon
08.2023 - 06.2024

Crew Member

McDonald's
09.2022 - 09.2023

Team Member

Pizza Hut
02.2022 - 06.2023

Crew Member

Qdoba
09.2020 - 02.2021

High School Diploma -

Chesapeake High School
Timothy Smith