Timothy Smith
Brookings,SD
Summary
Motivated and adaptable Psychology student with hands-on experience in customer service and team leadership. Passionate about understanding human behavior, conflict resolution, and data-driven decision-making. Eager to contribute to roles in psychology, forensic psychology, or business environments where interpersonal communication, analytical thinking, and a strong work ethic are valued.
Overview
7
7
years of professional experience
Work History
Bartender
Boss' Pizza And Chicken
Brookings, SD
11.2023 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained sanitation standards, passing all internal health inspections with no violations.
- Efficiently handled high-volume orders and payments using POS system with 100% accuracy.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Food Service Worker
Hyvee Market Grill
Brookings, SD
11.2022 - 10.2023
- Greeted customers and provided excellent customer service.
- Ensured freshness of food products by checking expiration dates and rotated stock accordingly.
- Performed opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer.
- Cleaned work area throughout shift, including mopping floors, washing counters, and sanitizing equipment.
Shift Leader
Jimmy John's
New Ulm, MN
08.2018 - 03.2021
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
New Ulm Public High School
New Ulm, MN05-2020
Bachelor of Science - Psychology
South Dakota State University
Brookings, SDSkills
- Research Methods & Data Analysis
- Conflict Resolution
- Clear Communication
- Team Training & Development
- Customer Service Excellence
- Organizational Ability
- Hospitality & Accommodation
- Problem-Solving
- Goal Setting & Achievement
Timeline
Bartender
Boss' Pizza And Chicken
11.2023 - Current
Food Service Worker
Hyvee Market Grill
11.2022 - 10.2023
Shift Leader
Jimmy John's
08.2018 - 03.2021
High School Diploma -
New Ulm Public High School
Bachelor of Science - Psychology
South Dakota State University
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