Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Timothy Snow

SPRING VALLEY,CA

Summary

Experienced in customer-focused roles, actively seeking a part-time position to leverage my skills effectively. Known for unwavering work ethic and seamless integration into teams. Eager to contribute expertise and dedication to a company valuing exceptional customer service and teamwork.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Configuration Analyst

CliniComp, International
09.2002 - 06.2009
  • Supported site implementations
  • Provided customer support to all customers as needed
  • Provided customized configuration and analysis to CliniComp Clinical Information System customers and staff
  • Resolved problems, improved operations and provided exceptional service.

Help Desk Manager

Maintenance Warehouse
01.1999 - 01.2002
  • Shift Manager of HomeDepot.com staff
  • Responded to customers calling or emailing HomeDepot.com regarding their questions about remodel projects and product knowledge
  • Acted as Subject Matter Expert on Plumbing, Kitchen Remodeling, Bathroom Remodeling, Appliances and Flooring

Department Head

Home Depot
01.1987 - 01.1999
  • Department head of the Kitchen and Bath department
  • Department head of the Hardware department
  • Plumbing department
  • Flooring department

Education

High School Diploma -

Clairemont High School
San Diego, CA
06.1976

Skills

  • Reliable, Responsible, Punctual
  • Good people skills
  • Problem resolution skills
  • Flexible

Certification

  • National Kitchen and Bath Association Certification 1987-2002
  • HDI Certification: Help Desk Analyst 2005
  • ADP2 Clearance for DOD 2005

Timeline

Configuration Analyst

CliniComp, International
09.2002 - 06.2009

Help Desk Manager

Maintenance Warehouse
01.1999 - 01.2002

Department Head

Home Depot
01.1987 - 01.1999

High School Diploma -

Clairemont High School

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Timothy Snow