Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Southwick

North Las,NV

Summary

  • Goal-driven Assistant Store Manager with 10-year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Creative minds promotes creation of consistent and positive customer experiences through proactive management of team activities and store operations. Skillful monitoring for processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.

Overview

18
18
years of professional experience

Work History

Assistant Store Manager

Discount Tire Company
Las Vegas, NV
08.2010 - 03.2020
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Coached and developed store associates through formal and informal interactions.

Property and Casualty Insurance Agent

AJ and Associates
Las Vegas, NV
08.2005 - 12.2009
  • Maintained business portfolio worth $1,200,000.00 by promoting and selling policies valued between $500.00 and $1500.00
  • .
  • Analyzed customer needs and provided best options, upselling products and services.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.

Construction Laborer

Sungold Steel
Las Vegas, NV
02.2002 - 02.2005
  • Assisted distribution of tools, materials and equipment to skilled workers.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.

Education

High School Diploma -

Rancho High School
Las Vegas, NV
06.1999

Property And Casualty License - Insurance And Risk Management

Insurance
Las Vegas, Nv
05.2005

Skills

  • Stock management
  • POS systems operations
  • Records maintenance
  • Billing
  • Merchandising
  • Customer relations
  • Leadership development
  • Store growth planning
  • Customer outreach

Timeline

Assistant Store Manager

Discount Tire Company
08.2010 - 03.2020

Property and Casualty Insurance Agent

AJ and Associates
08.2005 - 12.2009

Construction Laborer

Sungold Steel
02.2002 - 02.2005

High School Diploma -

Rancho High School

Property And Casualty License - Insurance And Risk Management

Insurance

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Timothy Southwick