Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Spillane

Cuba City,WI

Summary

I have worked repairing office equipment for 35 years. During this time, I have learned and grown along with the products I am able to service. Not only do I have a working knowledge of the current equipment but am very familiar with and able to repair the older model equipment. I am an experienced technical professional prepared for senior-level responsibilities. Capable of diagnosing and resolving complex technical issues with precision. Strong focus on team collaboration, ensuring seamless operations and optimal results. Reliable, adaptable, and skilled in troubleshooting, maintenance, and system optimization.

Overview

39
39
years of professional experience

Work History

Senior Technician

Corporate Business Systems
01.2016 - Current
  • Service, troubleshooting and repairing network office equipment. Train customers on proper use of their equipment. Develop and maintain customer service relationships with all clients. Attend all mandated training as requested.

Senior Service Technician

Ikon/Ricoh
09.1995 - 11.2015
  • Service, troubleshooting and repairing network office equipment. Train customers on proper use of their equipment. Develop and maintain customer service relationships with all clients. Attend all mandated training as requested.

Service Technician

American Business Machine
02.1986 - 09.1995
  • Service, troubleshooting and repairing network office equipment. Train customers on proper use of their equipment. Develop and maintain customer service relationships with all clients. Attend all mandated training as requested.

Education

High School Diploma -

Shullsburg High School
01.1985

Skills

  • Kardex Training – Completed training on electromagnetic systems
  • Completed extensive training on various copiers, printers, scanners and other MFD’s
  • Updating firmware
  • Rebuilding subcomponents
  • Equipment installation
  • Project management
  • Data analysis
  • Customer support
  • Troubleshooting and resolution
  • Preventive Maintenance
  • Maintenance and repairs
  • Staff education and training

Timeline

Senior Technician

Corporate Business Systems
01.2016 - Current

Senior Service Technician

Ikon/Ricoh
09.1995 - 11.2015

Service Technician

American Business Machine
02.1986 - 09.1995

High School Diploma -

Shullsburg High School
Timothy Spillane