Timothy Stump
Moulton,AL
Summary
Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover.
Overview
12
12
years of professional experience
1
1
Certification
Work History
District Manager
Kemper Insurance
Decatur , AL
2017.08 - Current
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Cultivated positive rapport with associates and team leadership.
- Supported sales team members to drive growth and development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Oversaw regional and local sales managers and staff.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
Sales Manager
Kemper Insurance
Mobile , AL
2014.04 - 2017.08
- Maintained accurate records of all transactions between customers and company representatives.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Managed daily operations of sales department, including supervision of staff members.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Created and presented monthly reports to management on sales performance.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
Sales Agent
Kemper Insurance
Mobile , AL
2012.08 - 2014.04
- Negotiated contracts with customers to secure sales deals.
- Developed relationships with customers by providing excellent customer service.
- Maintained accurate records of customer interactions and transactions.
- Attended meetings with current and prospective customers to discuss their business needs.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Participated in trade shows and other events to promote our products and services.
- Coached new employees on best practices for closing deals quickly and efficiently.
- Resolved customer complaints promptly and effectively.
- Continuously met sales goals via strategic prospecting.
- Developed key customer relationships to increase sales.
- Prepared and delivered appropriate presentations on products and services.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Produced sales documents, finalized deals and filed records.
Education
High School Diploma -
Sylacauga High School
Sylacauga, AL1998-05
Skills
- Workforce Development
- Leadership Development
- Operations Oversight
- Territory Management
- Staff Recruiting
- Contract Management
- Financial Management
- Customer Relations
- Productivity Improvements
- Policy Enforcement
- Staff Development
- Recruiting and Hiring
Accomplishments
- Sales Manager of the year 2014,2015,2016
- Conference Qualifier in 2014,2015,2016,2017,2019,2020,2021
- $1,000 Growth club year over year
Certification
- Alabama Life, Accident, Heath, Property, and Personal lines Licensed
References
References available upon request.
Timeline
District Manager
Kemper Insurance
2017.08 - Current
Sales Manager
Kemper Insurance
2014.04 - 2017.08
Sales Agent
Kemper Insurance
2012.08 - 2014.04
High School Diploma -
Sylacauga High School
- Alabama Life, Accident, Heath, Property, and Personal lines Licensed
Similar Profiles
Johnathan ReithJohnathan Reith
Auto Material Damage Appraiser at Kemper InsuranceAuto Material Damage Appraiser at Kemper Insurance
Misty FreemanMisty Freeman
Commercial Auto Adjuster 2 at Kemper InsuranceCommercial Auto Adjuster 2 at Kemper Insurance
Madeline FolsomMadeline Folsom
Copywriter at Kemper InsuranceCopywriter at Kemper Insurance