Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Sullivan

Orange,CA

Summary

Hardworking and aspiring graduate student with various skills that extend beyond that description. Accustomed to environments of cordiality and respect, and most importantly hospitality. I am a reliable employee who can take on more responsibility than what is typically required. What I may lack in expertise I make up for in strong personability and reliability. Highly organized, proactive, and punctual with a team-oriented mentality. Willing to do what it takes to grow and maintain a team looking to expand and achieve success.

Overview

5
5
years of professional experience

Work History

Bourbon/Cigar Specialist

Blend Bar
08.2022 - 07.2023
  • Established a welcoming environment for guests.
  • Managed bar area, menu design, handled inventory, regulation compliance and customer relationships.

Bartender

Black Angus Steak House
05.2021 - 08.2022


  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
  • Recruited and trained new bartenders and barbacks to help maintain a talented team.

IT Support Specialist

California State University
08.2019 - 07.2021


  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Created help desk tickets, troubleshot and resolved desktop issues.

Server

Black Angus Steak House
10.2018 - 05.2021
  • Upsold high-profit items such as appetizers and desserts to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Education

Bachelor of Arts - English

California State University - Northridge
Northridge, CA

Skills

  • Handling difficult guests
  • Loyalty Building
  • Multitasking and Prioritization
  • Attention to Detail
  • Emotional Support
  • Tenacity

Timeline

Bourbon/Cigar Specialist

Blend Bar
08.2022 - 07.2023

Bartender

Black Angus Steak House
05.2021 - 08.2022

IT Support Specialist

California State University
08.2019 - 07.2021

Server

Black Angus Steak House
10.2018 - 05.2021

Bachelor of Arts - English

California State University - Northridge
Timothy Sullivan