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TIMOTHY THOMAS
Portsmouth
Summary
Challenging, rewarding position utilizing my skills in retail management, purchasing, and marketing. Capabilities Profile My proven capabilities are applicable in a variety of areas, including: Customer Service, Product Knowledge, Organization Skills, Conflict Resolution, Production Communication Skills, Sales Purchasing Leadership and Asset Management Merchandising MS Office
Overview
31
31
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Portsmouth, VA
06.2019 - Current
- Delivered uniform and facility service solutions to clients, ensuring customer satisfaction and retention.
- Managed inventory levels, optimizing product availability and reducing waste in delivery processes.
- Developed strong client relationships through regular communication and personalized service offerings.
- Trained new team members on operational procedures, enhancing team productivity and service quality.
- Increased sales revenue by consistently upselling products and services during routine customer visits.
- Utilized strong negotiation skills to secure favorable pricing agreements with vendors, resulting in increased profit margins for the organization.
- Adhered to all safety regulations while operating company vehicles to ensure a safe working environment for both employees and clients.
- Trained new route service representatives on company procedures, product knowledge, and best practices for excellent customer service.
Store Director
Piggly Wiggly
Norfolk, VA
06.2011 - 06.2019
- Maintain superior customer service.
- Responsible for achieving budgeted financial and operating results.
- Maximize store sales and profitability.
- Directly responsible for supervision of Assistant Store Manager, Customer Service Manager, Meat Manager, Produce Manager, Deli Manager, and Grocery Manager.
- Review financial and operating results to determine where the store stands relative to budgeted sales, expenses, and payroll.
Meat Department Manager
Restaurant Depot
Virginia Beach, VA
10.2010 - 06.2011
- . Increasing Sales
- . Hiring and Training associates
- . Maintain Safe Working conditions
- . Inventory Control
- . Audit complete Market Operations
Market Sales Manager
Food Lion
Greensboro, NC
01.2007 - 01.2010
- . Manage Meat Department Operations
- . Develop other associates
- . Customer Service
Truck Driver
Usxpress
Chattanooga, TN
01.2006 - 01.2007
- . Deliver varies products
- . Time Management
- . Safety
- . Customer Service
Meat and Seafood Manager
Earth Fare
Greensboro, NC
01.2002 - 01.2006
- Purchasing and Production
- Merchandising
- Department Operations
- Personnel
Meat and Seafood Manager
Food Lion
Greensboro, NC
01.1998 - 01.2002
- Responsible for Handling and managing company profit.
Meat and Seafood Manager
Hannaford Food & Drugs
High Point, NC
01.1995 - 01.1998
- Work to attain and exceed departmental budget sales and gross margins.
- Maintain merchandising techniques and layouts.
- Assist in attaining financial objectives: sales budgets, payroll %, gross margin, Shrink, management planning.
- Maintaining customer satisfaction.
- Advertising special company promotions.
Education
Computer Applications Management
National Business College
Danville, VABusiness Management
Danville Community College
Danville, VALogistics and Transportation Management
Iowa Central Community College
Fort Dodge, IASkills
Power Equipment Operator Certification (Stand-up counter BAL), (Electric Power Jack)
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
06.2019 - Current
Store Director
Piggly Wiggly
06.2011 - 06.2019
Meat Department Manager
Restaurant Depot
10.2010 - 06.2011
Market Sales Manager
Food Lion
01.2007 - 01.2010
Truck Driver
Usxpress
01.2006 - 01.2007
Meat and Seafood Manager
Earth Fare
01.2002 - 01.2006
Meat and Seafood Manager
Food Lion
01.1998 - 01.2002
Meat and Seafood Manager
Hannaford Food & Drugs
01.1995 - 01.1998
Logistics and Transportation Management
Iowa Central Community College
Business Management
Danville Community College
Computer Applications Management
National Business College