Timothy Thompson
Branchville,NJ
Summary
Proven leader in quality assurance and manufacturing efficiency at Phoenix Specialty Mfg, adept in ISO standards and Lean manufacturing principles. Enhanced product quality and customer satisfaction through innovative process improvements and rigorous quality management systems. Skilled in fostering a continuous improvement mindset, achieving significant enhancements in production processes and team competency levels.
Overview
19
19
years of professional experience
Work History
Assistant Quality Assurance Manager
Phoenix Specialty Mfg
10.2020 - 06.2024
- Analyzed data from various sources to track trends in product performance, informing future process enhancements.
- Evaluated suppliers based on performance metrics to ensure only top-quality materials were utilized in production processes.
- Reviewed customer feedback and identified opportunities for product improvement, leading to increased customer satisfaction.
- Ensured compliance with industry regulations by staying abreast of updates and making necessary adjustments within the organization''s systems accordingly.
- Streamlined communication channels between departments for timely resolution of any concerns affecting product quality or customer satisfaction levels.
- Developed risk assessment plans that effectively mitigated potential issues during manufacturing stages, ensuring optimal output levels were achieved consistently.
- Conducted thorough audits on production lines to ensure adherence to quality standards, minimizing defects and errors.
- Monitored performance metrics closely and provided timely feedback to staff on areas requiring attention or improvement, promoting a culture of continuous learning and development.
Quality Engineer
Phoenix Specialty Mfg
04.2020 - 05.2021
- Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
CNC Production Lead Person
Phoenix Specialty Mfg
09.2015 - 04.2020
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
- Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Maintained accurate inventory records, placing orders for raw materials and supplies as needed to avoid stock shortages or delays in production schedules.
- Increased overall product quality by closely monitoring production processes and providing constructive feedback.
Machinist
Phoenix Specialty Mfg
06.2005 - 10.2015
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
- Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Demonstrated flexibility in working with various materials, including metals, plastics, and composites, to produce high-quality machined components.
- Used CNC and manual equipment to perform both initial and final machining.
- Adjusted machine settings to reduce waste and improve efficiency.
- Worked with team members to improve production processes and procedures.
Education
General
Edisto High School
06.2004
Skills
- ISO standards knowledge
- Continuous Improvement Mindset
- Quality Management Systems
- Lean manufacturing principles
Timeline
Assistant Quality Assurance Manager
Phoenix Specialty Mfg
10.2020 - 06.2024
Quality Engineer
Phoenix Specialty Mfg
04.2020 - 05.2021
CNC Production Lead Person
Phoenix Specialty Mfg
09.2015 - 04.2020
Machinist
Phoenix Specialty Mfg
06.2005 - 10.2015
General
Edisto High School
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