Timothy Thrall
Mesa,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Quality Installation Lead
Cape Aegis, LLC.
Mesa, AZ
10.2023 - 06.2025
- Provided technical guidance and support to installation team members, enhancing operational efficiency.
- Conducted on-site visits to assess customer needs before installations.
- Performed quality control inspections of installations to ensure accuracy and satisfaction.
- Monitored job progress, ensuring timely project completion.
- Developed detailed reports summarizing project status for management review.
- Maintained professionalism during client interactions to foster strong relationships.
Network Installation Technician
TEKsystems
Mesa, AZ
01.2021 - 05.2023
- Collaborated with IT teams when necessary to ensure proper implementation of projects.
- Read and understood network printouts to locate facility equipment.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Maintained positive working relationship with fellow staff and management.
- Installed, and tested network components such as routers, switches, firewalls, and wireless access points.
- Created detailed documentation of all network installations and configurations.
Telecommunications Technician
BEPC Inc
Tempe, AZ
05.2017 - 10.2020
- Installed and maintained telecommunications systems, including routers, switches, and related hardware.
- Configured VoIP phones for customers on the company's private branch exchange.
- Assisted with training users in the use of various telecommunication devices and applications.
- Resolved customer complaints regarding telephone service or technical issues.
- Collaborated closely with other IT personnel on projects related to telecom infrastructure upgrades.
Education
General Studies
Phoenix Community College
Phoenix, AZSkills
- Safety Practices
- Configuring Equipment
- Device Installation
- Safety Awareness
- Educating Customers
- Reliable and Trustworthy
- Quality Assurance
Timeline
Quality Installation Lead
Cape Aegis, LLC.
10.2023 - 06.2025
Network Installation Technician
TEKsystems
01.2021 - 05.2023
Telecommunications Technician
BEPC Inc
05.2017 - 10.2020
General Studies
Phoenix Community College