Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Thurmond

New Port Richey,FL

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

Work History

Account Executive/New Business Sales

1 800 Accountant
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Conduct consultations with prospects over the phone.
  • Outbound calling to provide information that will help new business owners succeed.
  • Explore their needs to match with the correct accounting services at the right time.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Executed successful sales strategies to convert leads into customers.
  • Met and exceeded service level goals to achieve standards and expectations.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.

Sales Representative/Remote

ADT Security
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Strived to deliver great customer experience by building relationships and exhibiting empathy - no matter the situation.
  • Strong communication and creative skills to demonstrate the value of innovated security systems and recommending the right solutions to customers for their security needs.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Sales Representative

Delta Trading Group
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Handled inbound calls generated from Radio shows.
  • Developed strong rapport with customers and created positive impression of business.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Offered a unique Delegate Trading model where members can earn their initial membership fees by learning the trading system, trading a 100K Evaluation Account, and achieving specific target returns.
  • Talked with customers to see what their goals are and scheduled a free session with them to sell them a educational package.

Inside/Outside Sales Representative

Kirkplan Kitchens And Bath
  • Assist clients in kitchen/bath design culminating in sales.
  • Designed kitchen/baths using computer software to draw up clients desired outcome and proposal.
  • Assisted clients with budget considerations regarding products and materials.
  • Alerted customers to upcoming sales events and promotions.
  • Successfully resolved complex technical design issues.
  • Developed, maintained positive clint and vendor relationships through excellent service.
  • Helped clients with questions, problems and complaints in person and via telephone.
  • Supervised installation.
  • Collected final payment/receipts.
  • Maintained all records relating to the sales.

Sales Representative/Remote

World Travel Holdings
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Did a needs assessment with the customer, determined which product would satisfy that need.
  • Talked with customer about their desired vacation, what the highlights would be. Offered additional trips, side ventures to help make vacation more enjoyable.
  • Go over cost and recap the vacation information, including disclosure of legal terms.
  • Took payments by credit card, forward/email invoice describing again the vacation of choice.
  • Generated new leads through great customer service.

Education

High School Diploma -

Kenowa Hills High School
Grand Rapids, MI
05.1989

Skills

  • Appointment Scheduling
  • Consultative Sales
  • Data Collection
  • Paperwork Processing
  • Payment Processing
  • Service Recommendations
  • Customer Service
  • Call Center Operations
  • Technical Troubleshooting
  • Account Updating
  • Account Management
  • Call Management
  • Product and Service Knowledge

Timeline

Account Executive/New Business Sales

1 800 Accountant

Sales Representative/Remote

ADT Security

Sales Representative

Delta Trading Group

Inside/Outside Sales Representative

Kirkplan Kitchens And Bath

Sales Representative/Remote

World Travel Holdings

High School Diploma -

Kenowa Hills High School
Timothy Thurmond