Timothy Tran

• Collaborate with the sales and delivery staffs to improve processes which will drive productivity while maintaining highest levels of customer service satisfaction.
• Utilize lean management principles to assist with training for all merchandisers on a daily basis. Focus of training is on correct merchandising techniques, waste elimination, as well as Company policies and procedures.
• review and analyze daily Paragon route plans and work assignments to ensure proper work load distribution among all employees.
• Utilize software system to track, support and re-route daily Merchandiser services.
• Help prioritize work assignments for merchandisers to meet sales, delivery and customer demands.
• Measure and utilize task data to provide fact-based feed back to retailers and employees when discussing overall performance.
• Conduct “work-withs”, “go behinds”, to survey and monitor employee productivity, meeting Company standards, and make recommendations for improvement.
• Work with the Sales Department to assist with meeting the sales goals and efficiencies.
• Complete special projects as directed by the Division Manager in a timely and accurate manner.
• Perform work tasks safely, and contribute to overall safe work environment.
• Follow all company work policies / rules / regulations.
• Insures all direct reports follow all company policies / rules / guidelines

• Planning and Organizing - Oversees the planning and organizing of work. Ensures work is completed within the appropriate labor matrix

• Analytical Skills - Understands and utilizes P&L, RMIA, Labor, Bottom of Basket Scan (BOB) and other daily operating reports to maximize operational effectiveness

• Budgeting and Budget Performance - Oversees establishment of accurate budget projections and ensures store operates within established store budgets

• Merchandising Presentation - Oversees merchandise planning. Ensures properly merchandised displays are located throughout store

• Internal Controls Compliance - Demonstrates and ensures personal and associate adherence to all internal standards set forth through internal audit programs

• Shrink Control - Controls Company assets consistent with established guidelines

• Inventory Management Control - Oversees and ensures inventory levels are maintained within acceptable levels and monitors in-stock conditions

• Motivation and Teamwork - Ensures associates are successfully motivated to perform assigned functions and achieve objectives

• Associate Training and Development - Oversees selection and training of associates. Develops associates to perform effectively and productively

• Decision Making, Problem Solving and Follow-Through - Analyzes problems effectively, determines appropriate action, and oversees prompt implementation of solution

• Customer Satisfaction - Leads team to maintaining a high level of customer satisfaction

• Communication - Communicates effectively, verbally and written, with all groups in the organization, customers and vendors

• Effectively utilizes e-mail, basic Excel, payroll, DSD, manager specials/price change programs, new software as implemented. Knowledge of usage of all handheld devices

• To successfully perform the job of a Store Manager, an individual must be honest, reliable and be able to reinforce our company values: Teamwork, Integrity, Accountability, Respect and Growth