Timothy Travers
Senior Territory Leader, Sales Representative
Canyon Country,CA
Summary
Seeking a position as an account manager where I can contribute comprehensive sales and customer service expertise in a growth-oriented business. Summary of Qualifications Hardworking, energetic professional with several years of top, diversified experience. Outstanding skills in customer service and support. Professional and tactful in dealing with diverse groups of people; excellent communication and interpersonal skills. Strong organizational and time-management skills; exceptional work ethic. Able to establish and maintain excellent rapport with accounts by delivering a “more than promised” service. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
22
22
years of professional experience
Work History
Senior Territory Sales Representative
MegaFood
Los Angeles, CA
11.2010 - 01.2023
- Developed and maintained loyal customer base by optimizing communications and delivery of customized proposals to address individual needs
- Drove sales territory and market share growth with negotiation and networking techniques.
- Conducted store audits and implemented improvement plans, eliminating service gaps and minimizing complaints.
- Kept detailed records of daily activities through online customer database.
- Met existing customers to review current services and expand sales opportunities.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built relationships with customers and community to promote long term business growth.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Stayed current on company offerings and industry trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained current knowledge of evolving changes in marketplace.
Account Manager
Country Life Vitamins
Los Angeles, CA
05.2009 - 11.2010
- Call on 75+ established health food stores in the Los Angeles Area and Central Coast
- Responsible for finding and opening new accounts in assigned sales territory
- Responsible for promotional activity in several chains (i.e
- Lassen’s, Lazy acres, Whole Foods
- Educate customers on new and existing products
- Answer questions about Manufacturing, availability and product uses; negotiate pricing, terms of sales and service agreements
- Manage customer records using automated systems; maintain over 700 sku’s in the Country Life portfolio
- Monitor customer preferences to determine focus of sales efforts
- Review operational records and reports to project sales and determine profitability
- Increased Desert Essence line by 200% in 18 months
Account Manager
Natures Way
Los Angeles, CA
09.2000 - 03.2009
- Call on 100+ established health food stores in Southern and Central California
- Have consecutively grown territory by 8%-10% per year for the past eight years
- Responsible for 2.6 million in sales per year and 3.1 million in new item distribution
- Solely responsible for establishing, building, and increasing a major account from zero to one million
- Achieved double digit growth in Los Angeles, Ventura, Santa Barbara, Kern, and Fresno counties
- Educate customers on new and existing products and answer questions about prices, availability, product uses, and credit terms; negotiate prices and terms of sales and service agreements
- Review operational records and reports to project sales and determine profitability
- Monitor customer preferences to determine focus of sales efforts.
Education
Criminology
Fresno State
FresnoAssociate of Science - Administration of Justice
College of The Canyons
Valencia, CA 05.2001 -
Skills
Cost reviewing
New account creation
Account verification
Order management
Lead prospecting
Territory Management
Relationship building and management
Upselling
Sales expertise
Forecasting abilities
Client Development
Business development and planning
Goals and performance
CRM Systems
Customer rapport
Database Management
Sales analysis
Business Development
Tactical planning
Sales Reporting
Account management
Cold calling skills
Strategic planning
Brand Management
Affiliations
- Eagle Scout, Boy Scouts of America
- Board member, Santa Clarita Valley Food Pantry
- Assistant Scout Master, Boy Scouts of America
- Treasure, Canyon Village Homeowners Association
Accomplishments
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Successfully managed $1.5Mill in sales volume.
- Achieved Top Sales award for Whole Foods Market Growth in 2016.
- Named "Manager of the Year" in 2021.
Timeline
Senior Territory Sales Representative
MegaFood
11.2010 - 01.2023
Account Manager
Country Life Vitamins
05.2009 - 11.2010
Associate of Science - Administration of Justice
College of The Canyons
05.2001 -
Account Manager
Natures Way
09.2000 - 03.2009
Criminology
Fresno State