Timothy Troutman
Arlington Heights,IL
Summary
Experienced technology and consulting professional with expertise in agile and digital transformation, project management, and leading cross-functional teams. Skilled in identifying, designing, and implementing strategic solutions aligned with organizational goals. Proficient in scoping, planning, delivery, and change management for all aspects of project management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager, Engineering Services / Senior Developer
HEALTH CARE SERVICE CORPORATION (HCSC)
01.2023 - 01.2024
- Company Overview: A licensee of the Blue Cross Blue Shield Association operating as Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma, & Texas with 22,000 employees
- Directed numerous scrum teams in collaboration with IT Product Manager for execution of managed backlog populated by product and engineering roadmaps
- Liaised with vendors to process proposal requests, always ensuring adequate staffing levels
- Maintained and improved quality of engineering services and deliverables
- Enabled team of 15 full-time and 50 contract workers to better perform their technical roles through effective governance, leadership, and coaching
- Achieved 40/60 staffing ratio of onshore/offshore vendor resources resulting in cost savings
- A licensee of the Blue Cross Blue Shield Association operating as Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma, & Texas with 22,000 employees
Transformation Excellence Consultant
ACCENTURE
01.2021 - 01.2023
- Company Overview: A leading $64 billion professional services company with 700,000 employees worldwide
- Served as customer-facing advisor to bridge leadership and technology teams
- Coached geographically diverse team in Scrum and Scaled Agile Framework delivery
- Developed strategic five-year roadmap for organization to refine DevOps practices, upgrade software development lifecycle (SDLC), and generate substantial business value
- Ensured successful migration of application product backlog to Google Cloud Platform (GCP) by managing scope and planning, identifying potential risks, overseeing roadblock resolution, and administering change management activities
- Led two Scrum teams to deliver software as part of Agile Release Train within SAFe methodology, leading ceremonies such as daily standups, sprint retrospectives, sprint planning, and program increment planning resulting in successful migration of 5 applications to the Cloud
- A leading $64 billion professional services company with 700,000 employees worldwide
Senior Developer / Developer / Associate Developer
HEALTH CARE SERVICE CORPORATION (HCSC)
01.2018 - 01.2021
- Provided effective directions on application development efforts as team liaison for Product Management, DevOps, Quality Assurance, InfoSec, and Infrastructure teams
- Coordinated with operations and release management teams to facilitate delivery of functionality to testing and production environments
- Drove key application development decisions by effectively liaising between Product, DevOps, Quality Assurance, Information Security, and Infrastructure teams, resulting in streamlined processes and improved project communication
- Engineered and deployed cutting-edge applications that drove the modernization of the company’s claims adjudication platform; markedly improving system efficiency and effectiveness
Education
Master of Science - Management Information Systems
Liautaud Graduate School of Business, University of Illinois at Chicago
Chicago, IL01.2017
Bachelor of Science - Information Systems
Kelley School of Business, Indiana University
Bloomington, IN01.2015
Skills
- Microsoft Excel
- PowerPoint
- Jira
- Confluence
- DevOps
- Cloud Computing
- CI/CD
- Scrum
- SAFe
Certification
- Certified SAFe 6 Scrum Master, Scaled Agile, Inc., 05/01/24
- Certified Scrum Master (CSM), Scrum Alliance, 04/01/24
- AWS Certified Cloud Practitioner, Amazon Web Services (AWS), 02/01/23
Timeline
Manager, Engineering Services / Senior Developer
HEALTH CARE SERVICE CORPORATION (HCSC)
01.2023 - 01.2024
Transformation Excellence Consultant
ACCENTURE
01.2021 - 01.2023
Senior Developer / Developer / Associate Developer
HEALTH CARE SERVICE CORPORATION (HCSC)
01.2018 - 01.2021
Bachelor of Science - Information Systems
Kelley School of Business, Indiana University
Master of Science - Management Information Systems
Liautaud Graduate School of Business, University of Illinois at Chicago
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