BOUD - Design Tool
Timothy Unger
Leland,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives. Seeking full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Power Engineering Technologist
Pike Engineering
07.2023 - Current
- Interacted with suppliers, contractors and customers to identify material problems and process resolutions.
- Understanding and applying information from the spec manual to ensure compliance, in design, with the SEC safety needs and expectations.
- Use field imagery to identify any needed changes to existing parts of the power infrastructure, including, but not limited to damaged, insufficient or inferior equipment.
- Advanced troubleshooting is regularly used to ensure the proper function of necessary equipment and design software.
- Design changes to existing infrastructure, including replacement or installation of new equipment to guarantee a stable power supply to customers of the client, Duke Energy.
- Develop the foundation of the office by onboarding new hires, and continuing their education by providing support to staff by answering questions and assisting them with designs as needed.
- Assist in the creation of advanced training protocols for new and experienced designers working on projects that are responsible for sustaining the electrical infrastructure.
Detention Officer
New Hanover County Sheriff's Office
07.2019 - 07.2023
- Consistent attendance and preparation for shift work, giving and receiving feedback while exchanging equipment and information at shift change.
- Inspected jail conditions and took action to rectify problems to meet state and federal regulations for health and safety.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed inmates by taking photographs and fingerprints.
- Comprehension of complex documents required to legally confine individuals and complete the booking process.
- Regularly conducted security and sanitation checks.
- Supervised newly hired Detention Officers while providing feedback, and training, eventually moving to extended guidance while making remote observations.
- Development and implementation of solutions for problems based on policy and personal experience.
- Notified management and staff members of any possible security issues within the facility, ensuring the safety of the staff and inmates within the facility.
- Extended periods of standing and walking, with occasional need for quick reactions and moderate to heavy lifting.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Correctional Officer
State of North Carolina, Public Safety
07.2019 - 07.2019
- Consistent attendance and preparation for shift work, giving and receiving feedback while exchanging equipment and information at shift change.
- Accountability for the distribution and collection of firearms, including documentation of the exchange and paperwork needed to maintain the armory.
- Provided 24-hour supervision while providing for the safety and security of staff and inmates at a medium-security prison.
- Provided armed security for Inmate transports to and from the facility due to emergency medical needs, often needing to explain security needs to the on-site medical professionals.
- Development and implementation of solutions for problems based on policy and personal experience.
- Notified management and staff members of any possible security issues within the facility, ensuring the safety of the staff and inmates within the facility.
- Extended periods of standing and walking, with occasional need for quick reactions and moderate to heavy lifting.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Construction Worker
Polote Construction
02.2012 - 03.2012
- Performed the majority of the work with minimal supervision, requiring effective communication between workers to ensure that the work was completed safely and efficiently.
- Worked with a crew to gut a series of old housing complexes, adhering to a tight schedule so that restoration work could begin on time.
- Developed technical skills, safely using tools to remove fixtures, walls, and structures as needed.
- On-site problem solving skills were needed to complete tasks when the proper equipment was inoperable, or not available.
- Compliance with safety policies when completing simple tasks or removing heavy/hazardous pieces of the structure.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Sales Associate
Freedom Furniture and Electronics
05.2011 - 07.2011
- Used above-average customer service to, exceed sales expectations and craft a uniquely positive experience for my customers.
- Built rapport with clients by providing quality customer service and problem-solving.
- Accurately tracked customer orders, identifying and resolving any issues encountered during order fulfillment.
- Assisted the warehouse with the construction and delivery of products while short-staffed.
- Prepared merchandise for sales floor by pricing or tagging.
Game Advisor/Sales Associate
GameStop
10.2007 - 10.2010
- Organized games according to corporate plans for regular displays and special promotions.
- Provided retail assistance, finalizing and processing customer purchases for games and consoles.
- Established a personal connection with customers by providing personalized recommendations using personal experience with the product.
- Assisted in the completion of the store's inventory on a bi-weekly basis.
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise.
- Created a team culture of excellent customer experiences and exceeding all company performance goals and standards.
Education
High School Diploma -
Westover High School
Fayetteville, NC06-2006
Skills
Advanced Computer Literacy - 10 years
Customer Service - 4 years
Professional Communication Skills - 10 years
Electrical Design - 1 year
Leadership - 7 years
Law Enforcement - 10 years
Organization and Time Management - 10 years
Conflict Resolution - 10 years
Report writing - 10 years
Software
JMS - Jail Management System
Microsoft Word
Microsoft Excel
Certification
- Field Training Officer Certification
November 2019 - Safety Driving Course
July 2023
- CPR Certification
November 2012
- LEO Detention Certification
- Highest Class Average
- Highest Final Test Score
August 2019 to September 2025
- LEO State Corrections Officer Certification
- Highest Class Average
November 2012 to February 2020
- Class A Commercial License
May 2010 to May 2028
Personal Interests
- Board Games
- Movies
- Reading
- Music
- Technology
- Table-Top Gaming
Timeline
Power Engineering Technologist
Pike Engineering
07.2023 - Current
Detention Officer
New Hanover County Sheriff's Office
07.2019 - 07.2023
Correctional Officer
State of North Carolina, Public Safety
07.2019 - 07.2019
Construction Worker
Polote Construction
02.2012 - 03.2012
Sales Associate
Freedom Furniture and Electronics
05.2011 - 07.2011
Game Advisor/Sales Associate
GameStop
10.2007 - 10.2010
High School Diploma -
Westover High School
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