Timothy Uppinghouse
Quincy,IL
Summary
Service-oriented Team Trainer passionate about team-building. Well-versed in adapting to new and challenging situations. Direct and honest leader with a disciplined approach.
Overview
3
3
years of professional experience
Work History
Team Trainer
Arby's Restaurant
Quincy, IL
11.2021 - Current
- Provided guidance to team members on best practices in customer service.
- Provided support to other trainers in delivering courses or workshops as needed.
- Recommended strategies for improving overall efficiency of the team's workflow processes.
- Monitored quality assurance metrics throughout the training process, ensuring accuracy of information provided.
- Maintained up-to-date knowledge of relevant technologies used by the organization.
Education
High School Diploma -
Quincy High School
Quincy, IL05-2024
Skills
- New Employee Training
- Performance monitoring
- Task Delegation
- Cross-training skills
- Feedback Techniques
- Motivation Techniques
- Policies and Procedures
- Performance Evaluation
- Team leadership and supervision
- Cleaning and sanitation
Timeline
Team Trainer
Arby's Restaurant
11.2021 - Current
High School Diploma -
Quincy High School
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