Timothy Van Riper

Developed and executed strategic plans to drive revenue growth in the hospitality sector.

• Collaborated with cross-functional teams to develop marketing strategies and promotional campaigns for Hospitality division.
• Coordinated requests and managed third-party events hosted on property for charitable and other organizations.
• Created cultured experiences for guests visiting
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Developed and maintained relationships with external vendors and suppliers.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Identified and resolved unauthorized, unsafe, or ineffective practices.

• Visited accounts and encouraged spends with staff and patrons talking about brand.
• Wrote, and spoke about product to spread knowledge of brand to wider range.
• Gave support at events to further customers knowledge and brand and product.

• Worked creatively in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Participated in establishing practices, policies, and partnerships to expand sale for the organization.
• Curated private tastings, educational experiences and events for small groups.
• Created, marketed and implemented monthly events to increase revenue.

• Created, maintained and managed personal relationships with clients.

• Analyzed problematic areas to provide recommendations and solutions.
• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Created and developed detailed work plans to meet business priorities and deadlines.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.

• Created and launched a new initiatives focused on personalized learning and the development of online and distance sale.

• Accountable for achieving revenue, margin, and gross profit targets as set by the Sales Director.

• Identify market trends and developments in product categories, geographic regions, and among the entire account base

• Maintain deep knowledge of products and correctly present and position them in each account

• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how products are positioned relative to the competition.

• Worked leaders, staff and faculty to plan, organize, promote, supervise and evaluate educational programs, events, and activities.

• Liaison between management and customers; managing tasting bar, providing education, and coordinating events.

• Helped foster customer loyalty, collaboration and community relationships.

• Established and maintained effective working relationships with staff, community resources, vendors and other agencies.

• Provided accurate information to help customers quickly navigate store and acquire items for purchase.
• Monitored customers for signs of fraud and theft to prevent store losses.
• Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.
• Offered product knowledge about specific whiskey brands.
• Held private whiskey tastings to further customer knowledge about brands and products.
• Welcomed guests and offered quick assistance to handle diverse needs.
• Engaged customers and built connections to drive long-term sales.
• Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal.
• Met with brand reps and ambassadors to find ways to better promote their brands and products.

• Greeted all visitors to tasting room and poured whiskeys for tasting, discussed whiskey, and responded with expertise to customer questions.
• Provided proper education on brands and terms Promoted and sold whiskey to customers visiting tasting room, resulting in record- setting sales and profits.
• Verified that every visitor enjoyed the tasting experience and left with heightened impression of whiskey offered and appreciation for customer service experience.

• Ensured that boxes were properly stacked without causing damage to products or packaging.
• Inspected each package for defects, including damages and improper labels.
• Managed shipping and receiving of all packages to ensure punctual and accurate deliveries.
• Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision.
• Met shipping goals by completing orders quickly.

• Applied lather to shave beards and hair contour on neckline.
• Maintained cleanliness and sanitation of work areas and all cutting tools.
• Made recommendations based on the desired look, considering the facial and physical features of the customer.
• Offered recommendations on bourbons and beers that best suited the customer.

• Promoted store hair care products and other services.
• Evaluated client scalp conditions to ensure safety in providing hair cutting services and scalp treatments.
• Questioned patrons regarding desired services and haircut styles.
• Tracked the preferences of regular customers to provide each with the best possible service.
• Kept instruments such as scissors, combs and clippers clean and sterilized.