Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Timothy VanWagenen

Kingston

Summary

Dynamic Center Store Manager with a proven track record at Hannaford, excelling in customer service and operational efficiency. Recognized for enhancing employee morale and implementing effective inventory management strategies, resulting in improved customer satisfaction. Skilled in relationship building and team collaboration, fostering a positive work environment while achieving sales targets.

Experienced with leading center store operations to ensure efficient inventory management and product placement. Utilizes strong team collaboration skills to achieve operational goals and adapt to changing demands. Track record of maintaining high standards in customer service and staff development.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Retail management professional with substantial experience in center store operations, focusing on team leadership and process optimization. Proven ability to drive operational efficiency and enhance customer experience through effective stock management and strategic product placement. Known for collaborative work style and adaptability to changing store needs, excelling in staff training and vendor negotiations.

Overview

20
20
years of professional experience

Work History

Center Store Manager

Hannaford
05.2023 - Current
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Established strong relationships with vendors to secure timely deliveries of stock, build displays and focus on customer satisfaction.
  • Managed inventory levels effectively, ensuring stock was available to meet customer demand while minimizing waste.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback.
  • Increased customer satisfaction with exceptional service, addressing concerns promptly and professionally.
  • Improved employee morale by fostering a positive work environment, encouraging teamwork, and recognizing exemplary performance.
  • Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.

Assistant Center Store Manager

Hannaford
01.2019 - 05.2023
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Enhanced store sales by implementing effective merchandising strategies and optimizing product placement.
  • Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.
  • Optimized scheduling of team members for maximum productivity during peak hours without sacrificing quality customer service experience.
  • Improved employee morale by fostering a positive work environment, encouraging teamwork, and recognizing exemplary performance.

Meat Department Team Leader

Hannaford
06.2017 - 01.2019
  • Consistently exceeded company sales targets by cultivating an environment that prioritizes customer service excellence product knowledge.
  • Provided constructive feedback coaching opportunities for staff members seeking growth within their roles encouraging personal professional development.
  • Maintained strict adherence to food safety regulations and guidelines, ensuring the highest quality of meat products for consumers.
  • Reduced food waste by conducting regular inventory checks, rotating products, and managing proper storage techniques.

Receiver

Hannaford
06.2015 - 06.2017
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.

Assistant Store Manager

Sams Club
04.2009 - 01.2015
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Completed routine store inventories.
  • Managed scheduling for store shifts to accomplish proper staffing.
  • Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.

Fresh Team Leader

Sams Club
01.2005 - 04.2009
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

High School Diploma -

Saugerties High School
Saugerties, NY
06-2003

Skills

  • Shelf stocking
  • Operational efficiency
  • Employee training
  • Workload management
  • Teamwork
  • Customer service
  • Attention to detail
  • Problem-solving abilities

Accomplishments

  • Collaborated with team of 29 in the development of re-mapping of the entire Kingston Sam's Club.
  • Started what they now use as their Safety Team for Sam's Club.

Timeline

Center Store Manager

Hannaford
05.2023 - Current

Assistant Center Store Manager

Hannaford
01.2019 - 05.2023

Meat Department Team Leader

Hannaford
06.2017 - 01.2019

Receiver

Hannaford
06.2015 - 06.2017

Assistant Store Manager

Sams Club
04.2009 - 01.2015

Fresh Team Leader

Sams Club
01.2005 - 04.2009

High School Diploma -

Saugerties High School
Timothy VanWagenen